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“Mariah was great. Algonquin store sent us out because they could not ship the color we wanted for exact reason. But Mariah was able to do it in seconds with good manner.”
10AM - 7PM
908 Rte 59, Bartlett
Mobile Phones
“For approximately 15 years my family and I have consistently received the BEST AND MOST RELIABLE CUSTOMER SERVICE FROM JIM VARA at Verizon in Bartlett, IL!! I’ve even called Jim while on vacation in Switzerland and within 15 seconds he solved my problem! Jim is extremely knowledgeable on the various products and services Verizon offers. He’s also a professional who take’s time to show you how to help yourself, and save a few bucks.
We highly recommend our friend Jim to all who are in need of top of the line assistance at Verizon.You won’t be disappointed!!”
9AM - 8PM
557 N McLean Blvd, Elgin
Mobile Phones
“Called before hand to explain my issue, knew what my problem was and gave me a fair price. Very nice and helpful when I got to the store and it only took around 15 minutes.”
“I am very satisfied with the services that Ron provided, I am also very pleased to say that Angel was an amazing team player. I saw the way he was helping all of the employees and greeting every guest that came in and assisted them with professionalism and promptness. I am very happy with both of Ron and Angels services. 5 stars!!”
“Katie was an awesome helper, she was super kind, offered discounts and helped me find exactly what I needed each time; she’s even recommended personal phone advise overall!
This elgin CPR—next to Sam’s club and Portillo’s— even stayed open late for me!!!
I’m glad to know that there’s such wonderful service out there!”
“I was having a hard time with Verizon they kept rising my bill so I decided to switch the customer service here was great and the staff is really nice I worked with Daniel and he was super helpful explaining everything highly recommend”
“I tend to prefer this location over others. Last time I was having trouble with updating my phone, Raven was very helpful and patient with walking me through the process.”
“Demond is the absolute best! I live away from my parents, and he has been so kind and helpful to them. He also has been wonderful in getting me set with my new phone. An incredible employee who is efficient and genuinely cares to help others. Cannot recommend him enough. He has made the process easy and stress-free for myself and my family.”
“Great experience at Boost Mobile! Mohammed helped us today, and he was very friendly, helpful, and professional. He took the time to answer all our questions and made the whole process easy and smooth.”
“Amazing service i am a boost mobile customer but still Moe help me with my phone.
Boost mobile guy refuse to help me to transfer data from my old iphone to new but when i visited this store moe helped me to transfer even after knowing i am boost mobile customer.
Seriously hats off. Amazing customer service.
Am planning to switch to metro now just by seeing moe customer service.”
“Switched my phone from Metro to Boost Mobile. The associate Jose took care of me even with the store closing in less than 15 min. He was a very friendly standup guy! Very tech savvy and the person I'd recommend for any questions you may have.”
“Justin D helped me out immensely. Had been dealing with Verizon and Assurion they sent me two defective phones. I hadn’t been able to use my phone in almost three weeks! Justin D was able to provide me with options and opening a new line, offered a better cheaper internet service and was just over the top. Really made me feel like I’m making the right choice switching to ATnT the most helpful phone service employee I’ve ever had the pleasure of working with. Keep Justin D in high regards and I hope he is financially compensated for his great efforts.”
“Awesome service! Najeh and Cecy customer service care is top notch. They made me feel welcomed and like part of the family all while providing the best service. Lifetime customer just because of both of these wonderful people.”
“Saleem gave me best service, he tried to get my date back and I m really grateful of Saleem. I wish everyone give service like this and I thank him for his service..”
“I went in with a Nintendo switch that was having problems with the screen due to water damage and they were able to get it working right again for a very reasonable price”
“Just had to let you know what a good job Anderson did for me. I was in a desperate situation with my phone and went to my go to Cricket store for help. Anderson understood the problem I was having and was determined to solve it. Anderson is very knowledgeable, patient and doesn't give up. Anderson is an asset to Cricket !”
“I'm so glad I stopped here. Jose is the best. He was efficient, caring, and helpful. Made sure all my questions were answered. He made the transaction comfortable and hassle free. I never felt pressured like at the other stores.”
“Gisela :is awesome, I download a weather, app that introduced a virus on my phone
I struggled with the problem for hours. This young lady resolved the issue, in a few minutes. Kudos for her.♡♡♡♡♡ .Louis”
“I highly recommend the specialist assistant Julian at AT&T. This person truly wants to help people and is always straightforward. Honestly, they’re a great specialist!”
10AM - 7PM
333 South McLean Boulevard T, Elgin
Mobile Phones
“While switching providers, i had nothing but problems with my previous provider.Getting enough information to transfer my phone number. The associate at this location was extremely patient and willing to work with me through every step even if it took four hours. They were able to provide me a phone and service for less than a month's bill with my previous provider. And they wore nothing but a smile. Very cute too”
“Belem did a great job taking the time out to work with me and their IT dept given my phone has a security issue. I didn't even have this store connect my new phone a week prior since the other store was closed on MLK day. Give Belem a raise.”
“Great experience from this store, and such a wonderful staff memeber Diego, helped choose Althea perfect phone for my needs, and had such a great time. Completely recommend Diego to anybody, such a helpful staff”
“Abdullah was awesome guy he helped me out to changing my device and transferred my stuff his really helpful guy I commented to him to work here forever,
Thanks you again Abdullah....!”
10:30AM - 6:30PM
920 Villa St, Elgin
Mobile Phones
“Anna, the store representative was not only very insightful but also very helpful in getting my phone.Switched out for a newer phone and was able to make the process quick painless and fruitful. That being said, I would recommend this store all the way and if you ever have a chance to Siana.She really knows what she's talking about.????????”
“Ayman was great to work with—super chill, friendly, and made the whole process easy and comfortable from start to finish. Really personable guy and you can tell he genuinely cares about helping people out. Definitely appreciate the help, Ayman!”
“I went here this past Saturday and I cannot express my gratitude for both of the employees working that day. I was in a tough spot and the staff working were super helpful as I couldn’t figure out how to activate my new number. I was given both of their names but I lost the paper I wrote them down on. It was a female (very knowledgeable, friendly and eager to execute) and a male who followed her direction and guidance on how to solve my problem. I thank you both for your kindness! - Brittany”
“Went in on a Saturday, talked to Joe,My wife had a new S24 ultra, and made mistakes and really messed up her Facebook and had multi logins Joe was determined to fix it and he did was very helpful and knowledgeable
She told his manager Jim he deserved a raise, for all his work getting her new phone working .”
“shout out to Mary at the T-Mobile in Crystal Lake. If you have any problems with your phone, she’s the one to fix it believe me she knows what she’s doing. Thanks, Mary.”
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“I had lost access to my account and needed to reset my pin. I was shocked to see that this store was open on Labor Day and they got me access within 2 minutes 10/10 service”