{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“This store is great! I was there last night for a new phone. Mike helped me through the entire process. He was kind and knowledgeable without being salesy. I am so appreciative- thank you!”
“Emaile, your representative “went the extra mile” in taking care of my issue.
I thought that I had damaged my screen on my iPhone16. Emaile determined that all that I damaged was my screen saver. Upon replacing my screen saver she was not pleased with how the new screen saver was fitting. She proceeded to replace the newly installed screen saver with the Liquid Glass option! I really appreciated her professionalism.
Verizon can be very proud to have an employee of Emaile’s character and quality of service to all your clientele. Please pass along my appreciation to Emaile again!
Best Regards,
Bruce W. Weeks”
“I had an amazing experience with Krissy today! I was having a frustrating issue with my phone not charging and my data. Krissy handled it with incredible patience and expertise. She explained everything clearly and got me back up and running in record time. Highly recommend! 5 STARS!”
“I cannot say enough about how wonderful my experiences are in this store. Jack is so very kind courteous and patient. He should teach other stores in the manner of his. I am delighted every time I work with him.
Came back again today and as always great service from Jack!
Came in again and like always Jack was so kind and patient. Very happy with this store!”
“Favi and Ani were amazing. They stayed after closing to make sure everything was taken care of and showed real extra effort. Super personable, helpful, and easy to work with. Great experience overall.”
“They helped me very well here. They explained everything to me. They transferred all my information to the new phone. I had cricket. And it changed me to boost mobile here and I'm happy. Thank you”
“Johann is an absolute sweetheart. After visiting another location where I was basically given a website to visit and handle it myself, Johann helped me step by step with my issue. Everyone at that location is very nice. I see a lot of great reviews for this location and I can see why. Maximum stars! Give these guys a raise?”
“I have a very good experience at this store I go there for the phone upgrade and frady helped me to choose the best one in very good price. Thank you for the good customer service.”
“Great customer service. Great Personality. Helped me porting my number to boost and recovering my Gmail accounts on new phone.
Great budget friendly price, too.
Thanks, Harry.”
“I stopped in this store because my phone wasn't working after leaving another MetroPC. Thanks to Vzma and her colleague, they figured out the problem and got my phone working! They both were so nice and took the time to figure out the issue. Thank You!”
“BTI Communications Group was phenomenal to work with on our new corporate (Cook Media) distribution warehouse in Elgin. David and Adam are true experts in their field—they not only installed our access control, interior - exterior cameras, and intercom systems with speed and professionalism, but also problem-solved many of our security questions to make the system as efficient as possible. Even when challenges came up, they responded quickly and kept operations moving. They also returned to train our staff, so we felt fully confident with the new system. It was truly a pleasure working with BTI Communications Group, and I highly recommend them to anyone needing top-quality security solutions and outstanding service.”
“Jocelyn excellent customer service at the T-Mobile 57th Harlem in Summit! Helping customers with their phone needs
diligently and keeps the line moving, so everyone gets help”
“Great location and great service. Was particularly impressed with Daisy. She was a very knowledgeable sales associate with a warm inviting energy and tons of patients. Highly recommend to ask for her when going to this store. 10/10 service on her part.”
“First time at this location. The service was awesome. I would give this store more then 10 rating. I was assisted by Daniel, Asst. Manager and Melissa, RSR. I'm thrilled that I was able to get a new table.”
“Miguel helped us switch over from AT&T. He and the other two staff members there were all so nice and helpful in switching our plan over to T-Mobile. They engaged all costumers as they walked in and just let them know someone would be with them as soon as possible and no one waited more 10 minutes to be assisted. We got iPhones and the watches were included which was nice and unexpected and they showed us all the perks T-Mobile offers on their app, also unexpected. At the end of it we will also be saving about $100 per month on our bill.”
“I just want to take a quick moment to say thank you to all the store representatives that work at this location. They all have been very helpful. I had to come to this location because the store in summit did not want to help me exchange my phone under warranty. I called and they asked me to come in and they assisted with me my warranty exchange right away! Thank you all for your service. It is very much appreciated.”
“Just yesterday I stopped here and signed on for T-Mobile's internet service. As a satisfied customer of T-Mobile's cell phone service, I decided I would probably like their internet plans as well, so I signed up. They configured the equipment for me immediately in the store, I took it home, and I started setting it up last night. Except for adding a printer to my home network, I am almost finished with everything else. I have connectivity again with the Internet, my smart TV can stream shows, and all my Roku channels are available as well. I immediately cancelled service from my other Internet service provider. I had been waiting for over a month for nonfunctioning equipment to be replaced, and then was receiving other nonfunctioning equipment! No one in their tech support could provide dependable advice, so I cancelled their service yesterday, and then went to the Palos Heights T-Mobile Store to add them as my internet service provider. Finally!
Great service at the Palos Heights store!”
“I have visited this location many times for help configuring internet boxes and troubleshooting AND my cell phone. I have worked with 4 different team members so far, and every single one has been patient, knowledgable, and never left my issues unresolved. I highly recommend this team!”
“I had some bad experiences in the past, but Milly completely changed that at T-Mobile. She went above and beyond my expectations. From the moment I walked in, she was professional, patient, and genuinely cared about helping me. She took the time to explain everything clearly and made sure I felt confident with my decisions. I left extremely satisfied with her service. If you want outstanding customer care, ask for Milly!!!!”
“Although the wait times can be long, once you get help they are awesome. (That's why the wait times are long - they take their time with ypu)
Special shout out to BIANKA, who helped my mom with her phone even though she wasn't a T-Mobile customer yet. When I went back with my mom to add her to my account, Bianca was a tech genius getting into my mom's at&t account to transfer the phone number, even though we had no idea of her password. Thank you, Bianka, for making a potentially frustrating experience as smooth as possible!!”
“I went in to get help activating one of my phones. After few days trying with customer service at home i decided to go the store to see if some one can help me in person. Some guy attended to me at first but walked away and I couldn't find him anymore. Than this gut Jaime stepped in and took over. Very nice very polite and very patient with me. Then boom my phone was activated. I was so appreciative to Jaime. Thank you”
“Couldn’t have asked or paid for better service. I wish I got the names of those who helped me today 3-6-26. These guys were amazing. Great experience, will absolutely be going back if I have any issues.”
“Lady who works there is awesome.. we're deaf and we told her that we can't hear.. she understood and helped us. Thank you Ms. For your time to help us with anything.”
“I just wanted to give a huge shoutout to Penny, the manager at your location. She was absolutely amazing—super helpful, supportive, and made the whole process of getting new devices for myself and my son, as well as setting up new Internet service, incredibly smooth and stress-free. Thank you, Penny, for your outstanding service!”
“Was at a third party T-Mobile store they messed up big time adding another WiFi line without my authorization! I came to this store and Tito let me know what they did! He was amazing in helping to get this right he was so kind and understanding he even spoke to the person at the other T-Mobile store letting them know what they did wrong … I’m thankful he was able to fix’s everything and stood up for me”
“This store is usually busy - but they work quickly and efficiently to get things done. Very pleasant staff and nice selection of products. My sales associate, Hill, was incredibly knowledgeable, very patient and also made excellent suggestions for products and services. I highly recommend visiting this location and ask for Hill! She's the best! Thank you for the excellent service!”
“Wanted to say thanks to Doug for doing me a solid yesterday. My phone drowned at sea while on vacation in Mexico. Doug was able to let me barrow a used phone from the store and insert my SIM card for me to receive text messages that I needed to verify my accounts. Able to make a claim to the insurance to get a replacement in 2 days! I appreciate Doug being patient with me with the whole process!!”
“Now this was an issue..No one could figure the issue out and it took several weeks to clear things up...but my agent Tamara was the best. She kept me informed to the very end. She needs to be promoted. If you have an issue with your service you need to ask for her. She was great in customer service.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Will made this experience wonderful! I cancelled my current internet service just to bundle with Verizon. This store is great and I’m so glad to be a new customer”