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“I will be purchasing all my appliances from Grand ! Kyle helped me get a good deal on a refrigerator over the phone . Delivery was prompt and they communicated when driver would arrive very well . The installer Jose and his partner were great! In and out in no time and showed great care to not cause any mess to my house. I am very pleased?”
“Anna was Excellent. We will go to her whenever we have a need for a new appliance. I have already started spreading the word about her Great service to my friends and co-workers.”
“We got there and the moment we entered we were greeted and asked if we needed any help, we were planning to switch so we asked what offers they had. We picked out our 2 iPhones and Samsung and they were activated quickly activated. Citlali answered any questions we had and assured us that the cricket wireless service was great and reliable. I would definitely be coming back, and I will definitely be recommending to family and friends”
“This place is like what I imagine Radio Shack was like in it's hay day. Took me forever to get what I wanted because I had to browse every isle. This is only because I didn't want to miss anything!”
“I recommend this store 100%. The girls there are very kind and very patient. I recommend going to this store in particular to go and get good service from the workers.”
“Staff here are friendly and helpful and go out of their way to make sure your purchase is what you want. If there are problems with an item they make good on it. Delivery men are great Diessa Jessica and Geisel are fantastic! Highly recommend this store”
“Matt is awesome. Great communication, friendly service, and reasonable prices. He’s installed a remote start device and helped me troubleshoot a faulty amp. In both cases, he did a phenomenal job. Thanks Matt”
“Came back disappointed from “ubreakifix” after they said to get it replaced from apple care . My I-phone had a little water damage which was diagnosed in 5 mins and fixed in 10 mins.Outstanding service by brother Abby . Also very competitive rates.”
“went in there today, 11/19/25 around 5 or 6pm. nice lady with black hair helped me get my new apple air all situated. it was a headache transferring the number but she had it under control more than me lol
it was a pleasent experience, no pressure. while we were there a customer called about getting a 1tb iphone for there kid or something. just found it funny, the employee who answered said what i would have - 1tb means theres a problem elsewhere!
great place, number transferred and good to go!”
10AM - 8PM
3917 52nd St, Kenosha
Electronics
“Amanda was absolutely amazing! We had a complicated situation and the patience, professionalism and product knowledge she displayed was more than we could've asked for. Thank you!”
“Came in looking for a ps4 and Andres gave the most amazing service showing me the ps4 works well as well as great prices and very good environment very welcoming !!”
“Drive up orders! Have the best customer service, rarely have issues with out of stock product. Convienient, I use it to help stick to my budget. User friendly app. Life changing.”
8AM - 10PM
3050 N Lewis Ave, Waukegan
Electronics
“When I went to Starbucks for a little treat Yesenia was so nice and took the time with my drink. It was one the best made coffees I had in a while.
I felt truly special as a customer and will come back soon :)”
“I would highly recommend Cricket. I find the representatives Fernando and John both give excellent customer service. They explain things very clearly. It was refreshing.”
“Got a good service from 63rd location.
The rep was very kind and gentle with customers and gave them the good service. Came to just pay the bill but got free gifts from this location.”
“Great customer service, Julie and Alondra were extremely patient and helpful. Best store nearby. Thank you so much for the help ladies! Recommending all my friends and family to shop at this store.”
10AM - 9PM
11840 71st St, Kenosha
Electronics
“Went to purchase a laptop for my wife and the experience was as awesome. We were immediately greeted by someone at the front who was very kind. He pointed us in the direction of Laptops and we were then greeted by Danny. We told Danny that we wanted to browse first and he was very understanding. No pressure at all. As we looked, the place started filling up with more customers. So, when we were ready he was already helping someone. He communicated to us that it would be a minute and we were happy to wait. Then another person wanted help but they were clearly impatient and entitled so he asked to help them first and we were happy to continue to wait. During this time, several other people asked if we wanted assistance and we said no. We didn’t mind waiting. Finally, we were talking to Danny. I gave him my price point and what I wanted. He did not push me to get something better, he did not try to upscale anything. He did ask if I wanted a warranty and explained there are two option. 1. Do a membership. 2. Pick a plan that covers everything. He did not pressure us in anyway and I’m so glad he mentioned the warranty. He did ask us about a credit card but we know they are requested to do that, like any other retail business.
Overall, Danny was absolutely excellent. We recommended him to our friends and family.
The date we were there was 3.7.26 and we were there about 10:30-11:30.”
8AM - 10PM
9777 76th St, Pleasant Prairie
Electronics
“Real nice place to shop clean bathrooms are clean as well that's a plus but when my niece ordered something from the Starbucks they have in the store the service was very disrespectful and rude cuz she made the wrong drink and then she rolled her eyes at my niece ? my niece was just going to leave but I told her to go to the service desk and put a complaint on that person and they did get my niece like a complimentary card so that was ?”
“Graciela has amazing customer service! I bought a phone off her she transferred everything from my old phone to my new phone and made the process fast and easy !! Definitely will be coming back”
“Hi. Yesterday Akabuk, and her manager displayed fantastic customer service, I certainly hope they'll be at the Zion store for along time, It's hard to come in counter with great customer I definitely appreciate them.”
10AM - 9PM
6525 Grand Ave, Gurnee
Electronics
“I purchased all new kitchen appliances a few months ago with the extraordinary help of the Gurnee BB sales person, Paul Sereno. It had been a few decades since I'd purchased new appliances so I was starting from scratch with no knowledge of what's available now. Paul never tired of my questions. His knowledge base is the best I've ever experienced. He not only did a home visit to see my kitchen's needs but he also met me a few times in the store. Additionally, he walked me through my BB reward options so that I got the best deal possible. My experience with Paul was a SOLID 5 star experience. Thank you Paul!”
“The team went out of their way to provide excellent service in a timely manner and this is the TMobile store to go to in this area.Both the service rep and even the store manager who went way above and beyond.”
Open 24 hours
2020 Sheridan Road @, Barnhart Ct, Zion
Electronics
“The cashier at Zion Illinois 7-11 on Sheridan Rd is a wonder person. He is very kind and friendly person. In fact, every one I encountered here has been super. I would absolutely recommend this store to anyone without any hesitation. Highly recommended..... If I could give 10 Stars I would”
“I went today to switch my prepaid plan over to T Mobile from US Cellular and it took about 10 minutes total. Carlos was super nice and helpful. Great experience!”
“They took care of us promptly and got me the phone I was looking for and answered all my questions about it without any hassle. Great customer service. Thanks for the good experience.”
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“10/10 for sure!! The man running the place (SAM) is so kind and has such great customer service! The store had alot more inside than I thought. Clean and well kept. I had something stollen from me and it ended up being pawned off at this store. I didn't want to get cops involved. I just wanted the item back. The owner went completely out of his way to accommodate my needs. He could of sold it and made way more money. Instead, he was able to hold on to it for a few weeks and even gave me a deal. Such a kind soul. Nice family business. I wish there were more people in the world like him... I'm 100% not even joking!! Highly recommended!!”