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“Had a great experience at Fleet Feet. They had scanned my daughter’s feet for spikes and then offered her a number of options and talked through the similarities and differences.
We finally settled on those shoes. When we bought the shoes a few weeks later, the gentleman that worked with us was professional, kind, and educative. He took the time to show us the cross country spikes and explain how they were different from regular running shoes, how to put them on, and then led my seventh grade daughter through all that. He showed how the spikes are put on the shoes and gave us separate bags for the different kinds of spikes. He had welcoming energy and facilitated our checkout asking if we remembers and giving us discounts for being members and because my daughter is a student. Good energy, educated and practical approach, and a kindness go along the way in my book.”
“I obtained a pair of used spikes and found that the "nails" were uneven; I called Xtra Mile Running and spoke to the owner, Chris. He told me to bring them in and replaced the defective spike nails for free, even though I was willing to pay for them. It was very kind of him. I intend to purchase running shoes for my child, in future, from him.”
“Devyn was awesome sales person!! He was so knowledgeable about the correct measurements and best shoe style for my ankle as I am currently in PT. Very friendly and you can tell he loves his job and likes to help the customer have the best experience.
He recommended the inserts for my Brooks and that made a big difference for my support. Highly recommend store and Devyn!”
“I visited the store for the first time and had such an amazing experience! Angela was so awesome in helping me throughout the whole time I was there, from scanning my feet with a 3D digital scanner, understanding what I was searching for in a shoe, and helping me find the best shoes that worked for me. They have a great selection in store and they can order shoes from online as well. I definitely plan to go back again and would recommend it to anyone who is searching for comfortable shoes to wear!”
“I visited the store for the first time this evening, and I was blown away! After over 10 years of struggling with flat feet, foot pain, and back issues, I finally decided to check it out.
Nolan, our associate, was fantastic. He performed a thorough foot scan for both me and my husband, tailoring the shoe selections perfectly to our needs. He also helped me find insoles today and helped me ordered a different color shoe for me, and allowing me to pay when I pick them up.
Nolan even found a great pair of shoes for my husband, who has extra-wide feet and often struggles to find comfort. Now that I’m walking dogs more in the neighborhood, I can’t thank him enough! I’ll definitely be recommending this store to everyone!”
10AM - 7PM
8344 W Lawrence Ave, Harwood Heights
Shoe Stores
“I can’t say enough good things about Michelangelo and his shop! He is so friendly, knowledgeable and helpful! He’s the best! He reconditioned my old Birkenstocks and they look like new! And, he showed me how to clean my other pair. Out of the goodness of his heart he helped my husband get a better fit with his New Balance gym shoes. I highly recommend Michelangelo!”
“La Jolie MLN was the perfect place to find my daughter's homecoming dress! There were so many options and beautiful dresses to choose from. The team was great to shop with and helped us every step of the way. I highly recommend La Jolie MLN!”
“Shopping here is always a breeze! The owner Mark is always ready to help, and it's an easy process to get fitted for the right shoe! Plus I love shopping at a small business knowing my money is staying in the community! Highly recommend Runner's High 'N Tri for walkers, runners, and anything in between!”
“I stopped into the Schaumburg location to grab a shirt and pants for an event later that evening. I was greeted immediately, and the staff were friendly, attentive, and extremely helpful. I’ll be shopping at that location from now on.”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“I needed a replacement belt for the big store one where the turnbuckle sheared off. They had what I needed: a solid leather belt for big boys. Excellent customer service.”
“Everyone is extremely helpful at this location. Isabelle was running around non stop to get us shoes. Not only did she get the shoes I requested but other shoes based on my style. Great customer service!!”
“Corey was so incredible and very helpful! We were given a lot of options to try out and they were super knowledgeable. Store was very organized and clean! Also they had a very cute shirt on!”
“This is the place I always go to whenever I need shoes. After signing up for membership, coupons come frequently and the price is further discounted. You can freely try on and choose from the wide store.”
“Flew in from the West Coast and needed shoes ASAP. Asst. Mgr. Sam took very good care of me, answered all my questions and purchased the perfect pair for my needs. Cannot recommend Sam enough!”
“Square Deal shoes is a asset to Des plaines.They take pride in helping all their customers whether you purchase something or not.This store, in my opinion, go above and beyond to satisfy all their customers and additionally have beautiful accessories, handbags, wallets and additional items from the finest sources to complement every customer.”
“The process in purchasing a pair of boots that are best for you was taken to another level. Very satisfied with my experience in the store as well as the boots I purchased.”
“I had an amazing experience at Journeys Kidz Store #7161 thanks to Iseah (salesperson #725989). He went above and beyond to help us find exactly what we needed, making the shopping experience enjoyable for my child and me. His exceptional customer service skills and dedication to ensuring we were happy make him truly stand out. Iseah has the qualities of a great manager, and I hope to see him in that role soon! Really impressed with that level of customer service!”
“While shopping at Woodfield, the Converse shoes at front of the store caught my attention since my daughter will be ordering custom Converse online.Arthur approached us and asked if he can help. I told him we’re just looking since my daughter will be ordering custom ones online at Converse site. He then offered for my daughter to try on shoes to help with her decision. Wow, what amazing customer service!Arthur was helpful and friendly even though he knew we wouldn’t be buying shoes from Journeys at that point. His customer service left an indelible mark that made me and my family see Journeys at a different, more positive light.”
“Every time I shop at this location the customer service is excellent. Today and on previous visits Tally assisted me by setting my fitting room and finding outfits and clothes. She is great about asking the occassion/event and what look I'm going for. Once she has that info she goes to work! With the store having such a large inventory and tons of looks Im very grateful she assisted me today. When I was waiting a few minutes in line for a cashier she even called for backup. Elijah was my cashier who is always pleasant snd professional. My only con for the visit was that the music was too loud. In addition to Tally there were other staff members that offered assistance today. Every piece I bought today was picked by Tally except one. The staff my shopping experience easy and my vaca looks ??”
“I couldn't find the pair of shoes I wanted in my size I asked the person at the front if she could order me a pair in my size. She looked at the computer and saw that they had a pair in my size so someone went back to look for it. Several minutes later I was walking out with a pair in my size.”
“Although customer service wasn’t able to help me with what I needed I’m not going to be sour grapes and give them a bad review because their customer service was excellent and they did exactly what they were supposed to do. I didn’t get the results I liked, but they were still very good at what they did.The store is extremely well stocked with a huge variety of items!Each department has a good variety of items and sizes and the racks are extremely full.The store is easy to get to from the parking lot. It is very clean well designed and easy to find what you need.”
“LED and Safety is one of the only stores I would highly recommend to anyone looking for safety/ Hi-VIS wear of the best quality for the lowest possible prices. First and foremost, my experience with the owner was unforgettable. He made me feel comfortable with my every purchase and was extremely knowledgeable on all merchandise. It is quite obvious all items retailed are chosen with care, as I did not see a single one in the well-curated shop that was not of the highest quality in terms of brand, craftsmanship, and product reliability. Considering I am a highly-selective shopper, I rarely purchase multiple items from the same shop. As seen in the photos, I cannot get enough of LED and Safety. Visit the site, stop in and peruse for yourself- do whatever you have to do to purchase from such a reliable, trusted source. LED and Safety is definitely a must-visit, hidden local gem.”
“I visited from Canada and stopped by Nordstrom Rack in Oakbrook to shop for sunglasses and I must say, it was one of the best experiences I’ve had at any Nordstrom Rack. Tammy was an absolute gem! She helped me pick out the perfect pair with honesty and care, never hesitating to tell me which styles didn’t suit me. Her energy was warm, and her sincerity truly stood out.
A heartfelt thank you as well to Dianna and the manager, Erica, for going the extra mile to make my shopping experience seamless and memorable. As a visitor, I genuinely felt welcomed and valued. God bless you all!”
“So… love this store it sells itself…shoes were almost as cheap as tjmaxx… bought close to $200 worth of stuff.. and I don’t feel cheated in anyway…store staff is not there to cater to you and you are free to roam”
“I have been shopping to this store more often lately. Ron, the store manager, he is very friendly, helpful and making my shopping experience at Aldo a great one. I keep coming back and he is always pleasant. I appreciate this so much when shopping. He is so welcoming and sincere. I will shop here again, and recommend everyone to shop here.”
“I have worked with Mennon for over 5 years now and have really enjoyed working with them. They really take their time to make sure you are getting the right product for the task you are using it for. Where ever I go in the country, I am still going to get my safety supplies from here.”
“Sonya was a wonderful help when I brought both my work boots and my casual boots in to be sent to the Red Wing factory for repair. She helped me prepare the shipping labels and ensured that upon repair they would be shipped back to my house rather than be sent back to the store where I dropped them off. After that was done she helped me with another pair of boots and several pairs of socks.”
“They have now change location next to coach in Oakbrook mall. Such a dedicated and passionate team. I couldn’t wait for them to re open their location. Wouldn’t recommend any other place to shop at.”
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“Lately my go to places for shoes for my child. Love their return policy, as a mom I tend to forget or do not have time to go and return items or exchange them right away and at Famous footwear you don't just have 30days, even if it's been a longer they will gladly exchange for you as long as they have not been worn (obviously).”