New Balance Schaumburg is highly recommended for its exceptional customer service and knowledgeable staff. Reviewers frequently mention the respectful treatment they receive and the dedication of employees like Devyn and Art, who are praised for their expertise in finding the right shoes and ensuring a proper fit. Many customers appreciate the advice on footwear that addresses specific needs, such as foot pain and arch support. The store offers a variety of brands, including Hoka, New Balance, and Brooks, catering to diverse preferences. Visitors note that the staff is friendly, patient, and eager to help, creating a pleasant shopping experience. Overall, New Balance Schaumburg is recognized for its intelligent staff and commitment to customer satisfaction.
Devyn is very knowledgeable about the shoes and how they fit. He also know the anatomy of the foot and how each shoe can be of better support. Kind and helpful.
June 2026
Amazing experience of knowing leg issue and a guidance from emploees are appreciated. Feels like thay value our time amd thay care.
June 2026
Arthur was very helpful in finding the right shoes for my wife and I - taking all the time we needed to try several different options.
