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“We went to Grand Appliance for the first time to look at washer and dryers. We were met by salesman Don Von Ebers he was very helpful in showing us all the different brands. Very friendly and made it easy to choose new washer dryer and help with setting up delivery and install. Would recommend Grand and DON TO EVERYONE ! Tom and Cathy”
“Trading Post was great! We stopped in a week ago to sell some items and to look around for our first time.We have watched many of the YouTube videos and had an idea of what to expect. Peter accepted our offer for our items and meanwhile we found some items in the shop to purchase.Our finds included vintage dairy cans, John Deere sign, vintage PEZ, pokemon card, and an old railroad lantern!There is a variety of things to look at: tools, equipment, antiques, collectables, music /vinyl , sports and more. It was really neat learning about some pieces and see things we never have seen before.Will be back next time we have a chance to get back north.Thanks Peter, Ruby, Ms. Walters, and Honey!!!”
“We had a special need. My friend is in a wheelchair and I was in a boot after surgery. I couldn't push her wheelchair. The cart person was so kind and brought us the scooter. He followed us out afterward, loaded our purchases and took the scooter back without even asking. What a fine young man! I didn't catch his name but really wish I had.”
Open 24 hours
2309 N Ringwood Rd U, McHenry
Electronics
“Service for towing is outstanding, I have used them multiple times. Repairs tend to take longer than expected and communication always seems to be one way, but their work and towing is excellent.”
“Nellie was the greatest helped and answered all of my questions. Thanks Nellie it was a pleasure. It took a little while to transfer everything but that was fine seeing that she was so beautiful I had to.Thanks again.”
“Went in today to get a line output converter to wire in a subwoofer using my factory radio. I was directed to the install department in the back where I met John. He went up and beyond to print me out wiring diagrams and even show me a "military splice" to use on my wiring harness. I usually don't post reviews but this was service worth writing about. Thanks again John!”
“I came into the store sorely needing a new phone. I had some reservations about coming in store since every other phone store I’ve ever visited had crew members who didn’t really know what they were talking about and were obviously trying to up sell. This said, my experience tonight at this location was so good that I doubt I will ever try another location. Our representative, David, was very knowledgeable about every phone we looked at and his demeanor quickly eased my anxiety about this large purchase. David took my concerns seriously and gave me real answers that gave me tangible direction on what phone is best for me. I’m looking forward to using my new phone, thank you David!”
10AM - 7PM
6211 Northwest Hwy, Crystal Lake
Electronics
“Gloria in the Crystal lake store is the best tech person I have ever worked with at cricket. She was able to resolve my issues in a very short period of time. She is also very kind and patient because I am old and not Hi-Tech on my own. Thank you for having such a wonderful person in one of your stores!”
7AM - 10PM
9950 IL-47, Huntley
Electronics
“Eva in the pharmacy is an asset to this store and company. It’s clear she’s an empathetic and hard-working person and she takes care of everyone she meets to the best of her ability.
On my most recent visit, she recognized an issue in the system and was able to promptly correct it and fill my script while I waited just a few minutes. Thanks Eva!”
“I did not have an appointment.. Jose helped me get a transfer pin... he took time to explain many aspects of the new phone and was friendly very thorough and knowledgeable and I know he will be here to help with his costumer service experience”
Open 24 hours
60 W Terra Cotta Ave, Crystal Lake
Electronics
Open 24 hours
10 S Randall Rd, Algonquin
Electronics
“The man working the cash register 8/14/2022 at 8pm or so was sooo friendly. Key was saying hi to everyone and asked me to input my phone number for my rewards (I had forgotten about the rewards)He is super friendly!!!! Great person have working for any company! I hope Key gets very far!”
“This location offered everything you want when you step in . Great customer service . We last week and didn't buy anything but we have so many questions about new IPhone, watches , accessories even billing . Thank you to Mr. Carson for been an example of a 5 stars customer service. Today I came back and purchased a watch a phone and bunch of accessories. I didn't see Carson but we got again a great customer service from a different associate .”
“Even though they were busy, the clerk was pleasant and efficient taking my passport photos. I went to the pharmacy and the staff there were well-informed and fast. And finally, the front checkout girl was so sweet! A great place!”
Open 24 hours
6225 Northwest Hwy, Crystal Lake
Electronics
“Brand new store opened in 5/29/19. Nice friendly staff on hand to answer any questions and to direct you through the store. Gas station is out front. Enter by the main front doors and you will see several rows of stocked shelves full of food, snacks and convenient items. The last row is hot foods and condiments. All along the back and far walls are refrigerated beverages, Slurpee and Big Gulp drink stations. Pay up front at either of the two registers. Great location at the corner of Rt 14 (NW Highway) and Teckler Blvd. across from Courtesy Buick. I know where I'm going while my car get an oil change! There must have been restrooms, but we didn't need to use them so didn't notice. Nice parking spots along the front and side of the building entrance. Easy in and out from the traffic light at the corner of 14 and Teckler.”
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“I ordered all the way from NC. I was needing a MacBook for school and blogging and wasn’t ready to break the bank for it so I took a chance on this company based off of reviews after seeing a MacBook posted on Facebook marketplace. While researching I didn’t find one negative review about this company so I visited the website and made a purchase. The MacBook came within 3 Days in perfect condition per the listing. I am completely satisfied and will be referring my NC friends and family to this company. It’s super scary and risky making purchases on used and refurbished Apple products but with this company you are in good hands!”