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“I was greeted immediately and Marquis (I didn't get his name written down, so I may be misspelling it) was professional and efficient in helping me with my service.”
“Went to get a new phone and Taylor and Keith were super helpful, friendly, and super informative. Wasn't able to get what I came in wanting and instead they hooked me up with something better then I wanted. Probably the best Verizon in-store experience I've had by far since I've been a Verizon customer.”
“Went over here today, drove from Lafayette to see Alex. He is one of the most experienced sales associate I’ve ever had. Helped me setup my business account and found me the best deals and made the process very quick and easy.”
“AJ helped me out with a big issue I was having with my phone. She is really helpful?I did not know how I was going to fix this issue. I walked right in the store and she helped me out right away. I will definitely be coming back to this store in the future. There should be more people that are as nice and helpful as the employees in this store.”
“Aiden did a great job at helping me fix my phones with mixed esims. He was attentive and solved my problem. There are a lot reviews talking about lack of service or capabilities. T-Mobile Authorized Retailers are not the same as official T-Mobile stores and may have some limitations that only T-Mobile themselves have to handle.”
“I will miss T-Mobile but for now I have to sacrifice. I went in to pay off my phone and Gina helped me. She was so nice and I know she was there all day because my sister went in the morning & had her as well. Gina was super helpful to us both and did not give us a hard time for leaving. Makes you want to come back because the service has always been great! Online and in person.”
“They have helped me greatly every single time I’ve been in. I was on the hunt for a specific case for my 15 plus and they helped me get it delivered to my house in less than three days. Highly recommend this store”
“This team is really helpful. I wrecked my phone on my way to catch a flight to Indy from Denver and it ruined my day. Zion was really helpful when I wanted a Pixel phone but had no means to find out what store I could find one at. I had to wait for a ride and felt very welcomed. Overall really impressed with the customer service.”
“Very friendly staff. Very busy location, sometimes there's a long wait. I suggest going online to Verizon and schedule an appointment, if you don't have a Verizon account you can schedule as a guest.”
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“Had a great experience, a young man named Gabriel was very helpful and friendly. He easily took care of what I needed to do and offered to help me with other things I need while I was there.”