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“I have grown to appreciate the personal touch my STAR bankers demonstrate each and every time I transact business in a branch. They make me look forward to going to the bank!”
“The inside is beautiful and always well kept, the customer service is A+ and they are always fully transparent. I recommend Busey to my family and friends 10/10 times!”
“I attended the First Empowering Brilliance through Citizens State Bank. It was a evening to celebrate and network with businesswomen. I met some wonderful women and learned a great deal. Citizens State Bank works hard in the community, and I appreciate all that they do.”
“Kelli Wilson is the best! I would highly, highly recommend Kelli and her team at Merchants Bank for any real estate transactions. Kelli was incredibly attentive and was able to answer our questions promptly and with enough detail to make it easy to understand a very complicated process. On a professional level, Kelli went above and beyond to make the process smooth; on a personal level, Kelli was excited and supportive of us throughout the entire home-buying process (which was an unusually complicated one to say the least!) and never lost her enthusiasm even when the going got tough. We couldn't be more thankful for Kelli for her support and are so happy to be in our new home! Thank you, Kelli!!!!”
“OMGoodness!! I came into the Carmel branch on Rangeline at 4:54pm with A LOT of date-sensitive banking to do. Kelly C was SO pleasant to me, took her time, told me to stop apologizing, like she actually did not mind staying late! Her two coworkers were pleasant as well as they waited for her to finish, but Kelly was just above ans beyond. I won't ever forget it, or stop telling people about it! Thank you Kelly!!”
“Keema just helped me at the bank and she was very helpful,friendly and great to work with when it comes to banking business. She is a very sweet person and I recommend anyone that comes to the bank along with the others in 1216 W. Carmel Drive. It’s a great banking experience you don’t want to miss.Troy”
“Shannon Taylor is fantastic! The best thing you can do for banking. She helped my 19 year old understand the credit process, car loan & numbers. Great experience!”
“I am very impressed with Mr. Patterson's customer service. He accomplished what phone calls could not, requiring me to go to a branch. My thanks for his diligence in resolving my issue.”
“Customer service was outstanding. Amy Stockert, office manager was fantastic. She helped my organization navigate the waters of opening an account. She was thorough, knowledgeable and very professional. She even worked through her lunch hour to accommodate our group. Also great service from Chandra Jackson. Very professional and personable. These ladies represent this organization exceptionally well. Although a small financial organization, I would recommend United Fidelity Bank first over the big ones. Thank you Ladies!”
“I went to BMO to close the account of my son who unexpectedly passed away a few months ago. Amy walked me through what I needed to do in a professional and kind manner. Her advice will help me resolve other estate issues for my son. Thank you Amy.”
“Working with Gary and team have been a great experience. He always makes time for me and answers any and all questions. Exceptional integrity, honesty and transparency.”
“I’m new to the area and I wanted to find a Chase bank near by. So I thought I would try this location, the staff was really nice and they were able to help me. Danielle was really nice and professional. Definitely will come here again. ❤️”
Closed
5760 E Main St, Carmel
Banks
“Just found this bank this weekend, and started doing business with them as a first time customer. I really appreciate the service I received from this specific branch, and in general moving forward I'm excited to be dealing with The National Bank of Indianapolis!”
“Hi all. Today I was lucky enough to get into this bank. Amir Abbas Was the best at his job. He explained everything very well and was very polite and patient with us. Also, the girl on the translation line was very professional and kind to us. The day started brilliantly thanks to such wonderful people. We were also met in the hall by a butyful woman of Asian appearance, she was very kind to us, really wanted to help and yet did not refuse to help us. Before coming to this office, we were turned down in two others, as we always have to deal with unprofessionalism. You are the best guys! I wish you success in your career and in everything! Best regards, Ruslan G.”
“It was very nice of them to be open when I went there and to receive my deposit anytime we fashion. If that's the kind of service you're looking for when you have a check to deposit, there you go right there! And they did it and didn't charge me a fee! I'm going back!”
“Maddie or Maddy was so sweet and helpful over the phone. Helped me replace my debit card & opened a savings account within a few minutes AND was happy to do it! I recommend her 1000x. She’s a very sweet bubbly girl & pleasant to talk to!”
“In both of my two interactions with this branch of First Merchants Bank, I had fantastic experiences. Today, with Mr. Martin V. Exceptional service from a local bank focused on providing a more intimate relationship with its customers. I especially recommend them for personal banking and home/auto loans.”
“Very kind and accommodating staff. Geoff has been my "go to guy" whenever I have an issue that a teller may not be able to deal with easily. I had switched my account to Huntington and found it to be more costly when I get a monthly Cashier's Check, actually twice what Forum charges! i also had to get a new debit card at both Huntington that took 10 days and Forum CU made me a new Debit card on the spot!!! I'm transferring my account back to Forum this month!!!!!”
“Recently came into the branch at 116th and Spring Mill. I had a number of different things that I needed to accomplish. The staff was super professional, very efficient, and friendly. I like going to the branch… easy in and out and always feel that they’re looking to help you.”
“Jacklyn and Caitlin were very friendly, fast and super helpful!!
Mr Hoover very nice even tho I barely made it in! Thanks for your continued excellence!
What one smile can do to make a persons day. I’m glad that I bank with Regions.??”
“The employees at Lake City Bank are incredibly kind and knowledgeable. This is a testament to the bank's commitment to hiring exceptional talent. You can trust that you'll be treated with fairness and integrity at every interaction. Each employee feels like a friend you can rely on, dedicated to building strong relationships with clients and fulfilling their needs. If you're searching for a reputable, trustworthy bank to handle your finances and business, Lake City Bank is the ideal choice.”
“I'm new to the area and my current bank does not have branches here. I decided to open an account with Chase and I must say that Maria and Amir were AMAZING! Maria was very helpful and pleasant. She answered all my questions then handed me off to Amir to complete the process. Amir is professional, delightful and very knowledgeable. He took his time and walked me through the app and showed me all of the helpful tools it has to offer. Thank you Maria and Amir, you're awesome!”
Closed
2410 Harleston St, Carmel
Banks
“We have several business accounts with NBI. While at times their high level security protocols can bug you, once you get used to it you learn to appreciate it. I have found everyone at this location to be very professional and friendly. My favorite thing is that all the staff seemingly works to know and remember their customers which makes for a very comfortable & pleasant family like experience. They are eager to help and easy to work with and will give you a very safe feeling when it comes to protecting you financially.”
“Shelley was absolutely fantastic to work with! I called and met with her on multiple occasions to help me with my account and each time she was professional, kind and very helpful. She made the process seamless!”
“Positive experience in this branch. The staff is very professional and supportive. Gabriel great kid and with an awesome attitude to help as you need. Thanks a lot guys !”
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“This branch has a very friendly, caring team that is quick to greet you and assist with any needs one may have. We were wanting to switch banks and once we learned that instead of calling a 1-800 number and reaching someone out of country, we would actually be talking to them at the local branch!
They spent whatever time was needed to help with the transition and getting things set up in the new accounts.
Thank you, team, Carmel!”