Mailbox Centers in Carmel, IN

“My experience with the store overall was good. The customer service was quick, attentive, and processed my Amazon returns efficiently.

However, while I was standing at the cashier waiting to scan my QR code, I heard the store’s music playing quite loudly and clearly. Unfortunately, the song included the explicit lyrics, “I’ll f*** you right, I will,” and it was not censored.

I understand that music is part of the store environment, but if I had been shopping with my two young children, I would have been very frustrated and uncomfortable with them hearing those lyrics.

Please be more mindful of the music and lyrics being played in the store, especially in a family-friendly environment. Thank you.”

“I want to give a big thank you to Zane and the team today for helping me correct an Amazon return that was quite large and heavy. They could tell I needed help and went above and beyond.”

“As. Soon as I walked I was greeted with a hello, and what can I help you with? At that point I presented my package I needed to mail and my business was taken care of in a very professional and positive way along with a little bit of friendly chitchat, and then she reminded me they were moving to a new location, she told me when and where the new location would be. My experience, there was very pleasant, which I have always found them to be. All of the staff I have ever encountered there has always been very friendly, professional and even more importantly …. knowledgeable.”