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“All the employees are always super nice and super helpful. There has always been someone close to help if I couldn't find what I needed. The store always looks clean and organized inside and out”
“New Washington Hardware! I love going here. They have great staff that gives you complete attention to your needs. I know if I need something they will help me figure out what I need. LoL Also the only place I know that helps with all my pressure cooker replacement parts! Huge help getting ready for canning season! Great small town business.”
“A good place to purchase propane for your grill. They also sell grills if you need one. Considered taking a star off because you have to pay for a full tank regardless of any propane left in your tank. But the service is so good. Five stars.”
“Ms Chrystal was amazing helping load a wheelbarrow that didn’t fit & found resolution as well! She is a ROCKSTAR employee! Her positive attitude brought sunshine to the situation!”
“Great For general garage builds
Great store with solid deals. I'm always stopping in here for materials and tools, whether I'm building something out in the garage or wrenching on a weekend project. I can always find exactly what I need to get the job done right.”
“My favorite place in the world everything a farmer needs under one roof I needed a farp snap and they had assorted colors and if you ever need plurple scrubs with jell packs they have small ones”
“Prospect Brownsboro Hardware....Big shout out to Alex. He was a life saver today. I had a new refrigerator installed yesterday and unbeknownst to me the water line connected to the old copper line had been leaking for 22 hours. It wasn't leaking in the kitchen, it had been leaking through the floor behind the fridge through the ceiling into the finished basement. When I went down to start the laundry today the water was running through the ceiling and lights and the carpet was soaked. I immediately shut the water off at the main, pulled the fridge out and found the source. Being a Sunday and knowing nothing about plumbing I took pictures of the problem and went straight to the Prospect store. Alex not only got me the fittings I needed he took me to a work station and literally gave me a plumbing 101 course! Seriously, he even cut off a small piece of plastic water line and walked me through exactly what I needed to do when I got home. I'm so grateful he went out of his way to help me. And, very happy to report it worked! I fixed it thanks to Alex!!”
“I may be a little biased, but Brad (my husband) and Tyler are the most hard working semi delivery drivers! They go above and beyond when making their deliveries by placing the materials in a convenient place for the home owner or builders! Plus they generally help home owners in any other way they can to make their life a little simpler!Keep up the good hard work guys! ❤️??”
“I love the Home Depot..this store has everything including a very helpful and knowledgeable staff. I buy plants in the spring and fall. Great selection. I buy anything I need for my house, yard and lawn at Home Depot. Not happy with a purchase, no problem customer service will help you get it right. Not sure about a product, ask. You could save yourself a lot of time and energy when someone explains how to use what you are buying.Home Depot has been around for quite awhile, thank goodness!”
“Mackenzie Burns was very helpful and went above and beyond to get the washer and dryer I wanted! The one I wanted wasn’t in stock so he upgraded me to the next level washer and dryer that he had in stock! He immediately greeted me and got everything done swiftly! Thanks again, I’ll definitely be back! Ronnie and Zack were very helpful today on 5/30/26. Ronnie went above and beyond to get me everything I needed! Thanks!”
“Didn’t realize it was no longer a retail store but staff was friendly and helped me find what I needed so I could order online. Got here in one day like they said”
“John in here was so nice to us he stopped what he was doing when he was so busy and helped cut us a custom piece of glass for our historic window I would give him a 100/10 for his customer service he’s was so kind and funny ?”
“Good customer service. I found all the supplies needed for a DIY job. It helps a lot finding the item online because it gives you the location. It makes it easier to locate the items in the store.”
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“I went into Ace yesterday to get a few things. The gentleman that waited on me was one of the most polite and courteous people I have ever encountered! Unfortunately, I didn't get his name, however I did talk to him enough to know that he spent I believe 28 years on the New Washington Fire Department. So, I would like to thank you Sir for your service on the fire department and at Ace Hardware! You, Sir, are an example of customer service and the way it should be! God bless you!”