TCC Chesterton is a Verizon authorized retailer offering phones, wireless service, tablets, and Verizon home internet with network coverage including 5G. The location provides award-winning customer service. Reviews highlight very good experiences with the staff, describing them as wonderful, fun, informed, helpful, professional, patient, persistent, and friendly. Specific instances include staff finding solutions for customers, fixing phones quickly, assisting with activations, and helping with new phones and promotions. Proceeds from purchases go toward doing good in the local community. Customers report being very pleased with the problem solving and customer service skills demonstrated.
Your Verizon Sales Associate, Vanessa, was exceptional, provided outstanding assistance, and KICK BUT customer service. The type of service that keeps customers forever...m
July 2025
Had an issue activating a phone i purchased online from Verizon Business. It was a weekend so customer support was closed. I needed that phone activated. It took several back and forths but Jordan was eventually able to get it working for me. Thanks Jordan. You were patient and persistent.
July 2025
What can I say, had a really rough day and lost my phone, was really worried as I didn’t have insurance on the phone and no way of replacing it. Jordan and Vanessa found a solution that worked for me and ended up only costing me 250 bucks. Very pleased with their problem solving and customer service skills.
