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“Our vehicle was in an automobile accident and needed some attention. Our insurance had us work through Buchanan and we had a great experience! The staff were welcoming and easy to work with. Our vehicle looks brand new and we’re thankful for their attention to detail and customer service. Thank you to everyone on the Buchanan Team!”
“I am from Canada. I needed a rear tire real bad I phoned at 9 am and he had me on the hoist by 10:30 am and on the road just after 11:30 am I would say that was great service.Service: Tires”
“They do excellent, thorough work and gave my Jeep back clean. Their facility is nice and the employees make you feel comfortable and relaxed. I had a short wait on my rental and they have a nice waiting area and offered water and stuff to make me comfortable while I waited. They were super professional. Will definitely use them again and refer others to them.”
“They gave me a car to drive for Anna. Update, the guys went above and beyond in making it right for the mistakes that were made on the car and they actually fixed more then just the issues that needed fixed afterwords. Thanks guys and I am sorry for losing it in your shop that day. Anna is happy to have her car back.”
“Shane and Everett are both super friendly and skilled, knowledgeable motorcycle mechanics and aficionados who are happy to explain and help with any issues you may have. Excellent service and reasonably priced!”
“Excellent! I called around 9am, due to a flat tire this morning. Punctured by a nail! They told me I could bring it in and they would see if its able to be fixed. I set my appointment time for 10am. I arrived around 9:56am. My tire was off, checked, fixed, put back on and got me paid, out the door by 10:14am! Talk about customer service!!
Thank you!”
7:30AM - 5:30PM
402 S Main St, Columbia City
Auto Repair
“I had a nail in my tire, they were able to squeeze me in to patch it! Very friendly and professional! I had my son with me and they even played a Disney movie on for him! Im pretty sure the guys enjoyed the movie more than my son lol Highly recommend.”
“They've been my go to for my mini bus and then I find out they service trailers!! Definitely my one stop favorite shop! Great people, and great service. ?”
“Scott is very knowledgeable fairly priced and friendly. Definitely honest and fair. Also races usac sprints so if you're into that a great guy to shoot the breeze with about that as well. Highly recommended!”
“My old 1991 Chevy beater kept having turn/brake light issues. They got me scheduled in and had it fixed the same day.
I have a 91 Dodge that was having brake issues and Ryan found a bunch of little problems with the system that led to my problems. He had them all fixed and I was driving my truck back home the same day!”
“Wasn't able to purchase a vehicle there, but had a great experience with Collin in sales. His honesty about the situation with a car I was looking at was quite impressive. He then continued to offer options, and kept me in the loop of future arrivals. No matter what profession this gentleman is in , he will succeed because of his character.”
Open 24 hours
521 South Chauncey Street, Columbia City
Auto Repair
“So we were an hour and 45 minutes away from home visiting my parents in a different town, we stopped at a local Meijer store to try and get some grub for the weekend. Unfortunately, we came out to our car that didn’t start so we called for roadside assistance, I did not catch the driver’s name, but he came out confirmed the battery was not the issue, he encouraged us to call them back so we can get a tow truck and he was very honest and saying that he couldn’t stay to tow us because it wouldn’t be fair to the other drivers who could possibly catch the next call, And luck would have it he was our second driver as well, very professional and kind. Excellent service !!”
“I brought one of my super duty’s in to have it diagnosed after sitting in another mechanics parking lot for 2 months. Brian and his team had the issue diagnosed (bad turbo) and communicated with me the time it would take to get the part and repairs made. The repairs came on time and the truck was back into service within 2 weeks!
Can’t recommend these guys enough.”
“Easy! Convenient! Affordable!!!! Scheduled oil change, the whole process was very smooth. Family owned and operated you can trust the honest experienced crew at Gene Reeg!”
8AM - 5PM
402 W Van Buren St, Columbia City
Auto Repair
“This place is my go to spot in Columbia City. They always take care of me, no matter what the issue is. They do it all! From oil changes to having my engine rebuilt, they do a great job with all of it. You can trust them!”
“The owners are very friendly and down to earth. They helped me with my brake issues that I couldn't handle after being in an accident. Very reasonable prices. I will be sending them all my work on my cars.”
“So I bought this 1984 International, and it came with this CB and amplifier in it. I wasn't sure if it all worked. The SWR meter wasn't working. Well, Booney basically took the cover off and cleaned & tuned it all up. Everything is now working flawlessly. He also explained how to use the amplifier as I'm a youngin and have never seen or used one!”
“Great place to take your vehicle!!!!! Females generally dislike mechanics, but not this one???? Parker (?) explained everything in detail, kept me informed each step of the way. Just found my new permanent mechanic???????”
“My alternator gave out late at night while I was just passing through town. They got me in first thing in the morning and I was back on my way in no time at all. Pricing was fair and I felt like they were very honest with me. Even gave me advice on what to look out for next that might break down. Thanks guys!”
“I have dealt with City Chevy twice now and each experience was great. I was originally referred by someone for their great customer care. They did not disappoint! Great people who just genuinely want you to be happy. Griffin was just fantastic and Blake was so easy to work with and very informative. I highly recommend and will always be back! I would bring my kids and grandkids here to buy a car. Very upfront and no hidden agendas”
8AM - 5:30PM
3100 E. Business Highway 30, Columbia City
Auto Repair
“Edit: After getting nowhere with Ford Corporate, my last resort was emailing the GM, Kasey. After reading about my situation, he stepped up and helped arrange a vehicle so I could tow my grandfather’s F-100 to get the exhaust work done. I really appreciate Kasey and the rest of his team for making it right.
Original review: Not a great experience. I’ve had my Mustang and truck serviced here multiple times and have always enjoyed working with this dealership — until now.
I was contacted about a recall for non-working trailer brakes on my 2021 F-150 and scheduled a Ford Mobility visit. The morning of my appointment, I received a text saying the technician called off and they wouldn’t be able to work on my truck. After some back and forth, I explained that I needed to tow the following Monday — I’m taking my grandfather’s F-100 to a shop for exhaust work, with an appointment scheduled well in advance at a shop with a long wait list and a car hauler already rented. I asked if I could drop off my F-150 and use a loaner without the recall issue. They were unwilling.
Instead, I was told I should just risk driving the truck with a potentially non-functioning brake controller and no electric trailer brakes. When I pushed back, they refused to accept any responsibility if something happened while towing under a known recall condition — and over text, told me to take it up with Ford Corporate if there was an accident. On top of all that, they also stated there is currently no fix available, so they can’t even repair the truck regardless.
A really disappointing experience from a local hometown dealer I’ve otherwise had nothing but good things to say about.”
8:30AM - 7PM
3040 East Business Highway 30, Columbia City
Auto Repair
“Had an amazing experience at City Auto Mall working with Zack and Danny. The communication was amazing they worked with me on price and they took care of all my requests no questions asked they made this buying experience very quick and efficient for this Christmas present for my son I highly recommend these guys to anyone shopping for a car hands down five star service I'd give them six stars if they had it”
“After being hit by an uninsured driver B and D towing has been there to assist every step of the way. Bob and Troy have been a blessing in a super unfortunate situation and I could not recommend them enough to anyone in need of towing services!! They truly are a local business that cares about their customers!”
7:30AM - 10PM
485 N Main St, Columbia City
Auto Repair
“Most of the employees are very helpful and friendly, one not so much, he didn't have time to help me find what I needed , but another employee did! Mr Grumpy almost ruined my day, but I didn't allow him too!”
“I'm not a NREMC member, but all of my neighbors are. They always get their power back before I do. I also like how NREMC is always giving back to the community like helping BABE of Whitley County.”
“Everyone here is always helpful and friendly. My husband and I appreciate Tires Plus for their full service shop. They have reasonable prices, and are punctual with service times. Very good communication and no hidden charges.”
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“The best shop and customer service. I used to do my own work on the truck but it got to be to much to handle at times. I would be out of business if it wasn't for Rosencrans! I strongly encourage everyone to use this shop. Quick, honest and very thorough. -Gage Rush”