Centra Credit Union was founded by eight employees of the Cummins Engine Company to provide a convenient place to save money and access low-cost credit. Guided by the principle of "People Helping People," it has grown into a not-for-profit financial institution that returns profits to members through cash rewards, better rates, and lower fees. Members become owners of the credit union, emphasizing a relationship-centered approach. Customers often praise the outstanding and friendly customer service, noting staff members are knowledgeable and helpful. The credit union aims to meet members’ needs, though some mention that services like the app can be less convenient, especially with device compatibility issues and limited hours. Assistance with loans is highly valued, with staff making the process smooth and painless. Overall, Centra Credit Union is recognized as a kind and friendly place that fosters positive relationships and strives to serve its members well.
The staff is always super supportive and knowledgeable of the processes. When we did loans it was really simple and quick. Been with Centra for 19yrs now and never an issue.
April 2026
Our wait time in line was long, but once we were through it, everything went smoothly. Lyndsay Kendrick was incredibly helpful get our accounts set up! She was patient and not in a rush. We appreciate her!
April 2026
I banked with Jessica today and she was an absolute delight. She was kind, patient, welcoming and accommodating. Jessica was incredible at walking me through everything I needed to know about setting up accounts for my kiddos. I highly recommend her for any of your banking needs.
