“Completely satisfied with our experience of purchasing two auto key fobs. They were very friendly, professional, and knowledgeable.
Programming was completed within 15-minutes for each car and we were on our way.
Definitely a cost savings purchasing and programming through them.
I highly recommend their services.”
“Shout out to John!
He changed my wiper blades in below-freezing weather and didn’t even have a coat on ??. That level of dedication and customer service is rare these days. John truly went the extra mile, and I really appreciate it. Highly recommend! Great service and even better people!”
“Great customer service! Went in for a headlight replacement, and the gentleman I dealt with was very helpful, explained things in detail, and did his best to help me to his ability. Came here after swinging by AutoZone. Their customer stunk!”
“Jen at O’Reilly Auto Parts is hands-down the best! He’s the manager and provides the most outstanding customer service I’ve ever experienced at an auto store. He knows exactly what he’s talking about and will make sure you get exactly what you need. Go see him—you’ll be in excellent hands!”
“Edwin and Jose are by far the best people i have EVER dealt with at ANY parts store. I absolutely love these guys. I will even go out of my way to try to make it to the store when these 2 guys are there. They have sourced parts for me that I have been told were discontinued. They have found rare parts for another project of mine that is hard to find parts for. They even had parts for my jet ski that I didn't know I could find at an auto parts store.”
“This location is usually great. I live closer to the Grant location and they are not helpful at all nor do they have a clue in what they are talking about. I travel the extra distance to go to the Ridge Rd location because they are always helpful and very nice.”
“I went in last week for head light bulbs and the salesperson/tech could have tried to sell me the most expensive ones but was honest and did not. I didn't catch his name but kept the receipt and it seems his name is Pete. Truthfully I have never had a bad experience at the Hanover O'Reilly's or any other that I can recall. They take the time to explain something if you're not exactly sure on what to do.”
“I was driving to pick up family members at O’Hare and my car stopped recognizing my key so I stopped to pick up a key fob battery and the staff was kind and helpful!”
“Jay saw me struggling with which wiper blades to get. He not only helped me figure out which size I needed but also put them on for me. 10 stars. Thank you Jay!!!”
7:30AM - 10PM
8250 E Ridge Rd, Hobart
Battery Stores
“Hanna went above and beyond for yesterday and this morning I had a problem with parts marked in the wrong box she took it as a personal fight to make sure I had the right part ty hanna”
7:30AM - 9PM
3717 Grant St, Gary
Battery Stores
“I was in there today and I spoke with a gentleman name Robert he was very phenomenal I didn’t know the name of my part, but he took the time out and help me figure out what part I needed. I was stranded on the road. I wasn’t even from around here. I called O’Reillys and he told me to come in and he would take care of me and that’s exactly what he did. Very outstanding gentleman”
“The employee who was working on Saturday April 4th was great. He seemed to be doing everything even tho there were other employees.
We were visiting from out of town, and he took the time to replace both rear turn signal bulbs so we could safely continue our trip. Thank you”