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“Gayle, Candace, and all the others provided impeccable service and helped me with my needs efficiently. I am continually pleased to be a loyal customer of Advanced Financial, with this level of service I have been provided over the years.”
“Krystal and the whole staff are so warm, professional, patient, understanding, A1 in my book. Always willing to go that extra mile to make sure any issue they can resolve they will. Love my bank!”
“I love the East Chicago branch. I walked in one day, I really don't use walking often, but the teller greeted me by my name. I was ecstatic and it warmed my heart. I have never had a bad interaction at this branch. They genuinely want to help. Years ago, I was offered their credit and it was amazing! Their checks are free for 65 year olds and up. They are always friendly, professional, and courteous. Even the security are welcoming, helpful, and friendly. I ❤️ my 1st Merchants East Chicago branch bank!!”
“They have the most friendly, knowledgeable and helpful ladies working there. I hope the owner takes it under advisement to give them raises or some other token of appreciation.”
“I went after hours and used the ATM. It was great. Only complais that the ATM is higher then my car. It makes it difficult reach in a regular sedan. It's made for people in an SUV.”
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“CSR Alicia and her trainee Rochelle helped me tremendously, they made me feel so welcomed ,even convinced me to get the debit card ! I told them we cousins now ?”