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“Both Tyler and Chris were very helpful when my old smartphone died. They helped me set up my new phone and recover as much data as available. These guys are great!”
“Great experience. Tyler was very helpful, checked our account status, and walked me through the options. The setup process was relatively painless. I definitely recommend these guys.”
“Chris went above and beyond helping me upgrade my phone and making sure that we were receiving the best promotions and discounts available to us. He even helped me upgrade other lines on our family plan so they wouldn’t have to go in person to their own local Verizon stores. I had previously considered just upgrading online, and I’m so glad I didn’t! I never would have figured out how to save this much on my own. Thanks for all the help, Chris!”
“We were at T-Mobile for three and a half hours creating a new account. The customer service that we received from Colin was phenomenal. Us waiting that long had nothing to do with Colin, more so for the customer service rep on the phone. Not only did Colin have patience, but he took care of us right away. I really appreciate him and everything that he did for our family. If we have any other questions or concerns, we will definitely go back and make sure that we speak with Colin.”
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“I am writing this review to commend Emma, the service agent at your store at 116th and Olio if I could give her 10 stars instead of five I would… I am a retired AT&T, vice president, so disgusted with AT&T service that I was willing to pay more per month to move to Verizon. My order included the transfer of two phone lines, a watch and two tablets. One phone line was located with my son in Denver.… Naturally working with AT&T was a problem, but Emma was just incredible at overcoming every obstacle in the way… Her service was beyond anything you expect anymore in terms of quality, customer assistance, friendly, pleasant attitude, patience, and she was such a delight to work with. I simply cannot imagine how my experience could’ve been improved. In fact, given what I’m used to with AT&T, I was expecting a horrible time in affecting this transfer. Please give my most sincere. thanks for a job extremely well done to Emma.”