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“I’ve used the Apple Glen location for years now.
All the ladies have been friendly and answered any questions I may have had. They never hesitated to open CD’s for me even though it looks like a lot of leg work to do.
I usually have Lisa help me and I always feel happy & relaxed when I leave, unlike some of the not so friendly workers at the Walmart register checkout.”
“Bank staff is nice and helpful. My only complaint is the removal of teller stations for the Orbi machines. Everytime I come into my branch there is a line of people waiting for the one available teller while those Orbi machines collect dust. I can honestly say I have never seen anyone use them. A poor management decision and a terrible waste of money.”
“I am so happy that I opened my account with Star Bank. They are always welcome me when I come in and I love the fact that they have been pleasant and helpful. I like the fraud alerts I get on my phone and that the have the ability to get me a new card when I have lost it or it has been hacked. Thank you Star Bank!”
“I have been with Star for 12 years now and I have never had any issues. I spoke with a rep the other day and she was in training and did a super job. She was so friendly and helpful! Thank you Star!! You all are Top Notch!?”
8:30AM - 5PM
4025 W Jefferson Blvd, Fort Wayne
Banks
“Leisa Wiley was one of our best customer service experiences of all time. She was so helpful and professional for the refinance of one of our vehicles, that we also wanted her service and her expertise on our new vehicle loan.
In addition to her calm manner, one of the things we loved most is how comfortable she made us feel. We are now bringing our direct deposit and another depository account to PSCU thanks to her fantastic service! Thank you from our hearts dear Leisa, it is an absolute pleasure to work with you!”
“I’ve been a Star Financial customer for over 17 years. I have nothing but Great service at any location or any situation that has come my way. One particular event was my stolen account number with over $1,000 in fraud. I called them and within minutes, they secured my account and started their investigation. Within days they found out that an employee at flower company I recently used was where my account was breached by one of the flower company employee. Star Financial was able to recover my funds. This all took place in a matter of 3 days.
My main Star Financial bank I use is on DuPont Rd in Fort Wayne, IN. Those men & women are extremely helpful in anything I ever need.
If you’re looking for an Incredible bank with great services, Star Financial Bank is where you should go.”
“We have been members of the Hanna branch of ProFed for over 35 years. ProFed is a wonderful institution. We have always received polite, courteous service from the employees. And they've met our needs from our checking and savings accounts to our safetly deposit box to serving as a notary public. Thank you for all the services that you provide to us.”
9AM - 5PM
907 E Tillman Rd, Fort Wayne
Banks
“The members are in such a tight knit it’s inspiring! Everyone knows one another and the credit union really looks for the best options to better someone financially! Good people, good bank ❤️”
“Been with Star for 27 years I really like the The small town feeling of great financial establishment. Multiple homes, vehicles, and investment properties. And I’m just an ordinary guy just like everyone else. BIG steve.”
“Very nice and very knowledgeable staff---I can recommend this branch and the manager, Jake Graham. And, they offer services not available at many national brand banks.If you're looking for the personal AND professional blend, you'll find it here.”
9AM - 5PM
9705 Illinois Rd, Fort Wayne
Banks
“I was able to work with Natausha at the Illinois Rd location to work out the details of a very important loan for an addition to our home, and she was extremely accommodating! Was able to work with our busy schedules and even sent the final documents through email for DocuSign instead of making us drive to the office. It was a seamless process and she answered all of our questions in detail, and when unsure of an answer she made sure to track down the right people to give us the best answer possible. Highly recommend, we are very appreciative of her and Midwest!”
“I Went to the Star Bank location on Lima Road Fortwayne and had them explain to me their New premium checking account program
After hearing all the pros and cons, I immediately signed up for it. They are very professional and a delight to work with at that location. I highly recommend them as well as Auburn Road. They're great also.”
9AM - 5PM
203 E Berry St, Fort Wayne
Banks
8:30 AM - 5:30 PM
7950 W Jefferson Blvd, Fort Wayne
Banks
“We have our auto loan here. We got a great rate on our auto loan in 2021. I make my payments in person at a branch. I love this location. Very convenient! The tellers have always been very prompt and pleasant!”
“I am not an actual banking customer of this bank, but I tell you what I probably should be. This place is awesome. I found myself in a spot needing a document notarized, I drove around town all day went to several different places, called many different actual notaries, and they either wanted an extravagant price I could not afford or said they couldn't even do it. I showed up here and gentleman helped me no problem no questions asked. Thank you Old national.Exellent service.”
Open 24 hours
855 Webster St Suite 200, Fort Wayne
Banks
“First Merchants Fort Wayne corporate office is the perfect place to meet with a private wealth advisor to discuss your private banking and wealth management and investment needs.”
“Angela Mann gave me such a good car buying experience. She did so good that I now bank with ProFed. You are awesome Angie! The customer service overall was top-notch.”
“The tellers and manager are friendly and helpful. The Dupont Oaks branch is conveniently located close to grocery shopping so making a quick in and out very easy!”
9AM - 5PM
6210 W Jefferson Blvd, Fort Wayne
Banks
“I have been banking here for over 30 years easy. Everyone is amazing and I have never had an issue. Scott Gillium helped us most recently along with many others when our accounts were hacked. He was so kind and helpful during a stressful time. Just wanted to give him extra kudos for going the extra mile. Keep doing what you’re doing!!”
“Pertaining to the CU on Lima Road. Friendly and helpful staff. I am always greeted when I walk in and am given help within 5 minutes of being there. Many options as far as helping with your finances.”
“Great friendly service at state bank. My disabled sister has an account there and we were having some issues with my dad being on her account as her overseer, & the desk clerks are always so helpful and nice”
“We had a suspected case of fraud on our checking account. The people at the local branch were very helpful in getting a our account transferred to a new checking account.”
9AM - 5PM
801 E Tillman Rd, Fort Wayne
Banks
“I have been with Midwest for over 7 years. Today was The Best Customer Service I have ever received from this credit union. Jamie T, one of the branch mangers was understanding, patient, she took the time to listen. I felt like we've know each other for years. I usually don't take the time to write a review...She deserves recognition.”
“I have been a member at ProFed ever since I opened my very first bank account. The staff is friendly and very helpful! I have nothing but great things to say about ProFed especially the loan department!”
“One of the friendliest and knowledgeable tellers I have ever encountered. Iola is a treasure of an employee. I am always greeted with a smile, taken care of quickly and efficiently. Blown away at the caliber of service I am consistently offered.”
“I couldn't figure out how to solve my checking account issues. Courtney figured out what was going on and how to help fix the issues. She was wonderful and a joy to work together on my problem.
Thank you, Courtney.”
“Molly helped me with a question I had for what I believed was an extraordinarily long hold (9 days) on a business deposit. This happened at a different branch. Molly said she’d investigate to see if the length was necessary. She called me back later in the day and was able to help me have access to the funds in a much more reasonable time. She went above and beyond and I appreciate that, very much!”
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“Staff at Star Financial Bank, especially at Coventry provide exceptional customer service. They are friendly, professional, and responsive. Anytime I need help or have questions they “go that extra mile” to resolve. They are very customer service oriented!”