Old Navy in Fort Wayne offers fashion for the whole family, including maternity, women's, men's, and kids' clothing, from casual basics to seasonal items. The store is noted as exceptionally well taken care of. Experiences with the staff are mixed, described as hit or miss, with some cashiers being nice, helpful, and super friendly, while others are noted as rude. The store has a good selection according to some, but others find not a large selection in any section and note that jeans are incredibly disorganized and rarely fit to size. Some customers feel shirts are overpriced and mention that discount signs can be misleading, as original prices appear raised. Many appreciate the sales, deals, and the convenience of online buying with in-store pickup.