Verizon Business Services offers exceptional connectivity through its reliable 5G network, ensuring that businesses stay connected quickly and efficiently. Customers can explore the latest 5G smartphones, including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23, at the Fort Wayne store or online. The business provides convenient options such as in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas. Many customers have praised the knowledgeable and friendly staff at Verizon Business. Experiences range from quick assistance in upgrading phones to resolving account lockout issues. A customer shared how a specialist turned a negative experience into a positive one, showcasing the commitment to customer service. Another highlighted the assistance received while trading in a phone and setting up a new device, emphasizing the clarity provided about billing and trade-in values. Though one customer noted the store did not carry certain items, they appreciated the effort of a staff member who went above and beyond to find a charger from the store's inventory. Overall, Verizon Business Services stands out for its welcoming atmosphere, prompt service, and dedicated team, making it a recommended choice for anyone seeking phone services in the area.
The staff was very helpful and the person that helped us was Gavin.
September 2025
The salesman Robert took his time with my daughter and me, and was professional, caring, and helpful in getting our new phones!
December 2023
Went in today and had huge account lockout issues from getting a new primary number. Phone CSR wasn’t helping me and so I was paired with Kimaree. She was patient and knowledgeable and helped me get my account unlocked. Would recommend getting any phone questions/services through her.
