Humphreys' Outdoor Power in Greencastle, Indiana, is highly praised for its excellent customer service and knowledgeable staff. Customers have shared positive experiences, noting the friendly and helpful attitude of the team, who are well-versed in outdoor power equipment. One reviewer highlighted how the staff recommended the perfect non-Kubota lawnmower for their needs and made the shopping experience enjoyable with humor and light-hearted jokes. Others appreciated the staff’s patience, especially when answering questions about equipment options, financing, and maintenance tips. The staff’s genuine care and willingness to provide guidance ensure customers feel confident in their purchases. The dealership is also recognized for its quick, efficient service. Customers reported that minor repairs, such as fixing a loose bracket on a mower, were handled promptly and free of charge, even during busy seasons. Many reviewers mention driving from a distance to visit Humphreys, valuing the level of service and the quality of the products offered. They also appreciate that there is no pressure to buy, which creates a relaxed and trustworthy environment. Although one customer has not made a purchase yet, they commend the store for carrying a respectable line of machinery and tools suitable for all kinds of projects. Overall, Humphreys' Outdoor Power stands out as a place with great customer service, knowledgeable staff, and a welcoming atmosphere, making it a top choice for outdoor power equipment needs.
I took my snowblower in to get the starter replaced, but since it's 18 years old the part isn't available anymore. The Humphrey's techs got it in good shape to start with the pull cord and I've been starting it with one pull through two snows so far.
October 2025
We got our Kabota tractor back today. Had to have quite a bit done to it. It looked great. Everything was done as asked. Price was very fair. I have to say we’ve been going here around 30 years and have never had a complaint. Thank you Humphries for being our small town tractor dealer And repair.
July 2025
I bought a Stihl weed eater from here and I was nervous because it was my first. I was walked through it, showed how to operate it, and they also maintain and maintenance all Stihl equipment here. Great hometown service and quality equipment.