First Merchants Bank provides excellent service and receives high recommendations from customers. The bank offers great professionalism and courtesy, making it a pleasure to work with. Business and personal accounts receive the highest amount of care and attention. The staff is extremely helpful, knowledgeable, and nice. The loan process is seamless, with customers kept well informed. Many are extremely satisfied with their experience, having switched from larger banks specifically for the superior customer service. Five stars all the way.
Usually don't have to wait at this bank. In and out zip zip zip.
March 2025
I switched to FMB from a large worldwide bank in hopes I would have to “chase” anyone down for customer service, and I definitely made the right choice!
Business and personal accounts receive the highest amount of care and attention. Five stars all the way.
October 2023
My family and I worked with Courtney Hiatt on a sensitive matter. She was extremely helpful and knowledgeable with what we were dealing with. We can’t think her enough.! Thank you Courtney!
