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“I was genuinely impressed by the customer service here. I needed some help with some new things I’ve never done before and I was assisted by 5 different workers today & all 5 of them were helpful and friendly.
It was a positive environment and experience as a young woman still learning adult things. I plan to go back for future services and purchases.”
“I couldn't do half the things I do without the right tools and at a price I can afford. They also allow me piece of mind that the tools will work till the job is done by the way they stand behind their products. Going on 20 years now.”
“I've made many trips here. The workers have always been friendly and knowledgeable about the tools they sell. The prices are good. I've heard a lot of people say the tools are of low quality. Admittedly the tools aren't of the same quality as some of the big name brands. But ive used a lot of harbor freight tools and so far they have all worked just fine for me at a fraction of the cost of other brands.”
“I like tractor supply they might not have tractors, but they do have supplies for tractors and accessories t people that own tractors are around tractors or have ever seen a tractors might be interested in and let me tell you something that somebody is me I’ve seen a tractor at least three times in my life and That ain’t no lie. good selection plus size Carhart.”
“Quenton (hope I spelt his name right) was very helpful. He helped find my right size of my screws for my speaker bars. Same for Tom, very friendly too like Quenton.”
“I have had them replace a water heater and a furnace. They did an excellent job on both. The guys really know what they're doing. Prices are fair. Not out to rip anyone off. Only place I will do business with”
“Very friendly and accommodating staff. I needed a water meter yoke, but I didn't know how it worked. The employees were friendly enough to guide me through the process of completing the required form to get the hardware that I needed.”
“Excellent prices and great service. No big box store would offer you a cup of coffee while your truck is being loaded by yet another happy employee. And the kitty cat yo-yo will keep you entertained during the loading process !”
“April was SO helpful. Not only did she recommend great products but gave me amazing recommendations to get rid of my fruit fly infestation. Can’t thank her enough. If I have to go to a hardware store, this will be the one I go to.”
“I was taken care of, as soon as I walked in the door! Thank you! I also believe that the cashier should have more protection, since they are right there; as soon as you walk in the door!!!”
“I LOVE this company. They have exactly what I am looking for, responds quickly, keeps me updated on my order and my order arrived sooner than anticipated!! I will only use this company for my hinge/hardware needs!
Keep up the great work guys!! ❤️”
“We bought a house 11 months ago and it took us the first 6 months to rip out the old and we've spent the last 5 months rebuilding and slowly picking out things we love for our new home. I have spent hours searching the web night after night looking for the perfect hardware to make our home unique, warm and inviting. I finally decided on Wild West Hardware for our barn door pull. After ordering I realized I didn't see anything about screws. I emailed the company late that same night and to my surprise the very next day Mike (the owner!) replied to me. He informed me the screws are definitely included and that our door pull was in powder coating now and would ship soon! That actually surprised me ~ thinking they would just pull it out of a box and ship it ~ now I feel like I'm receiving a special item just for us. 💞 We received our barn door pull the end of last week and got it up this weekend! We both absolutely LOVE it!! Installation took maybe 10 minutes. I want to post a review for several reasons. This company (which I found out is family-owned) has gone above and beyond what I expected. This door pull couldn't be more perfect for the look we wanted! The weight feels solid and the craftsmanship is absolutely beautiful! They even included two different size screws so we could choose the look we wanted!”
“Been going to these guys for years what a great team to help with all your hardware.
I prefer going to ace as opposed to other big box retailers because the employees they're actually know a little bit about the stuff you're buying. And when you ask for something they take you to it as opposed to you and some teenager at Big box hardware store trying to find it together.
And the thought process of Ace hardware being more expensive than big box stores is completely not true and even if it was just a couple of cents more I would prefer the coziness of dealing with an Ace hardware store as opposed to those other stores any day”
“Great experience every time that I go there. People who work there are helpful they have the knowledge about what you need it and guide you to where the place of the product are”
6AM - 9PM
6220 US-6, Portage
Hardware Stores
“Usually the go to place for building supplies and materials. Wide variety of housewares, etc. But be aware, many things are one time specials and may not be restocked when sold out. Generally good prices.”
“I recently had the pleasure of being assisted by Lance. He was the epitome of customer service. He was so helpful and knowledgeable. We need more employees like him. I will patronize Lowe’s in Merrillville because of him.”
“We do the kids build almost every month. What a great way to build community and get kids learning and building things. Really appreciate y’all doing this and it makes me shop at Home Depot over your competitors.”
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“My Hobart ace is the best, they have helped us numerous times replacing old pipes and stuff for our older home, most recently the gentleman rebuilt our old water pipe in the basement connecting the water meter, he used what he could of the old pieces and made it new again, the project was a success and no plumber was involved. Love these guys!”