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“I was genuinely impressed by the customer service here. I needed some help with some new things I’ve never done before and I was assisted by 5 different workers today & all 5 of them were helpful and friendly.
It was a positive environment and experience as a young woman still learning adult things. I plan to go back for future services and purchases.”
“I couldn't do half the things I do without the right tools and at a price I can afford. They also allow me piece of mind that the tools will work till the job is done by the way they stand behind their products. Going on 20 years now.”
“I've made many trips here. The workers have always been friendly and knowledgeable about the tools they sell. The prices are good. I've heard a lot of people say the tools are of low quality. Admittedly the tools aren't of the same quality as some of the big name brands. But ive used a lot of harbor freight tools and so far they have all worked just fine for me at a fraction of the cost of other brands.”
“I like tractor supply they might not have tractors, but they do have supplies for tractors and accessories t people that own tractors are around tractors or have ever seen a tractors might be interested in and let me tell you something that somebody is me I’ve seen a tractor at least three times in my life and That ain’t no lie. good selection plus size Carhart.”
“Quenton (hope I spelt his name right) was very helpful. He helped find my right size of my screws for my speaker bars. Same for Tom, very friendly too like Quenton.”
“I have had them replace a water heater and a furnace. They did an excellent job on both. The guys really know what they're doing. Prices are fair. Not out to rip anyone off. Only place I will do business with”
“Thanks to Mike at the Portage Location for helping me in a large way! I went in the store due to one of my trim pieces on the passenger side hanging down due to a bolt not fitting and he replaced it in no time at a very cheap cost! The owner is a sweat heart, knew her from the portage pancake house. Coming back!”
“I’m in the middle of a major renovation or remodel to my home, I’ve had to run back-and-forth to Ace Hardware in the last two weeks 15 times there is a sales representative to assist you name is Glen. Glen has been so helpful understanding and knowledgeable. It’s like we have a friendship when I walk in the store if he’s not busy, he’s willing to help and figure things out with me never ever ever with an attitude, always polite and professional Glen is Patient and understanding person he’s a great asset to Ace Hardware it’s friendly and professional attitude is the reason I go back to Ace instead of going to the big box stores thank you, Glen”
8AM - 5:30PM
2520 Broadway, Gary
Hardware Stores
“I was taken care of, as soon as I walked in the door! Thank you! I also believe that the cashier should have more protection, since they are right there; as soon as you walk in the door!!!”
“Love this place especially when you get 11% rebates. Always love looking to see new stuff there. Prices are very reasonable and I buy here every week. Always need something.”
“I LOVE this company. They have exactly what I am looking for, responds quickly, keeps me updated on my order and my order arrived sooner than anticipated!! I will only use this company for my hinge/hardware needs!
Keep up the great work guys!! ❤️”
“We bought a house 11 months ago and it took us the first 6 months to rip out the old and we've spent the last 5 months rebuilding and slowly picking out things we love for our new home. I have spent hours searching the web night after night looking for the perfect hardware to make our home unique, warm and inviting. I finally decided on Wild West Hardware for our barn door pull. After ordering I realized I didn't see anything about screws. I emailed the company late that same night and to my surprise the very next day Mike (the owner!) replied to me. He informed me the screws are definitely included and that our door pull was in powder coating now and would ship soon! That actually surprised me ~ thinking they would just pull it out of a box and ship it ~ now I feel like I'm receiving a special item just for us. 💞 We received our barn door pull the end of last week and got it up this weekend! We both absolutely LOVE it!! Installation took maybe 10 minutes. I want to post a review for several reasons. This company (which I found out is family-owned) has gone above and beyond what I expected. This door pull couldn't be more perfect for the look we wanted! The weight feels solid and the craftsmanship is absolutely beautiful! They even included two different size screws so we could choose the look we wanted!”
“Greg was a lifesaver! I ran into some issues with a cargo trailer during my move and he was so patient, understanding, and all around helpful. Nothing short of heroic as far as I’m concerned! If given the opportunity, I would happily use their services again. Highly recommend!”
6AM - 9PM
6220 US-6, Portage
Hardware Stores
“Usually the go to place for building supplies and materials. Wide variety of housewares, etc. But be aware, many things are one time specials and may not be restocked when sold out. Generally good prices.”
“If Home Depot Store #2001 ever loses Jolina, we riot.
I came in with the confidence of a DIY champion and the actual knowledge of a confused raccoon holding a paint sample. Jolina swooped in like the superhero of aisle confusion, armed with patience, knowledge, and what I can only assume was magical Home Depot wisdom.
She answered every question without making me feel like I should be banned from owning tools. Need help? She knows it. Can’t find it? She already found it. Mentally spiraling over 47 shades of paint? She’s calmer than my therapist.
Home Depot… protect Jolina at all costs. Give this woman a raise, a cape, and possibly her own parking spot.
10/10 customer service. I left with what I needed and my dignity mostly intact.”
“Ashley was a great help today! She went above and beyond to help me! She is very friendly and with a smile like that, we will definitely be back! Great work Ashley!”
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“We’re a young couple in our first home, and Ace Hardware has been amazing for us. The staff is always super knowledgeable, patient, and helpful, even when we come in with ridiculous questions!
They never try to upsell us and always make sure we get exactly what we need. Highly recommend!”