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“Was just in and Connie was awesome. Took care of everything we needed. This is the first place I’ve been in. That actually took the time to measure my neck and shoulders. Very much recommend seeing her if you come in.”
“This is my second time that I've been here to by my work boots and had great service each time .. I highly recommend this business for good quality work boots ..”
“Let me just start by saying that Nathan made my experience 100% fantastic! His customer service is incredible. He was knowledgeable and friendly and went above and beyond to make sure I walked out of the store feeling comfortable and valued! That doesn't happen most places these days. I will definitely back because Nathan is such an amazing human being.”
“My second time going to this location always a pleasent experience! Dillon who took care of me today was awesome!! He was kind enough to replace a pair I had bought that came apart and I purchased a additional pair and orthotics. I have had multiple surgeries on my feet and ankles and New Balance Shoes are by far the Best and most Comfortable!!!”
“I had a great experience at the store. The staff was super friendly, knowledgeable and helpful. The store was clean, well-organized, and had a great selection of styles and sizes. I’ll definitely be coming back—highly recommend this place!”
“I've been there multiple times now, and the store manager, George, has always been very nice and respectful and helpful. Great collection of clothing items, shoes, skateboards, wheels, etc. I'm actually going to go there today to get some new pants to skate in!”
“My husband bought a pair of shoes shortly before a hip replacement. He finally, months later, was able to wear them. There was a lump inside one of the shoes that was painful. We brought them back and with no receipt they gave him a new pair, no questions asked.”
“Went to Akira same day as a concert last Friday to find a last minute outfit and the manager was so helpful and so kind!I almost didn’t buy these shorts because they were kind of small on me but they were the last ones and they were EXACTLY the vibe I was looking for. I didn’t catch his name, but I wanted him to know that I did wear the shorts and I loved them!The employers were all great to me there and you can definitely tell they really love what they do. Thank you all so much!”
“Vinny went out of his way to help me find the correct size work shoes . The only shoe container with my size had two different styles. As I was trying to find a different pair . Vinny comes around the corner with such a friendly demeanor to tell me he found the ones I needed.
Thank you!”
“I went in for a gift card. For those few minutes what I saw was exactly what I'd expect the intended consumer to buy. Sales associate VERY friendly while keeping line moving.”
“The man helping me return my shoes was so nice! Made good conversation while quickly got me in a new size; and had them shipped to my home. I was in and out in no time!”
“The selection of boots were mostly made in the USA. The value of the the boots cost very on what brand what you are looking for. I got some Carolina boots and they work as advertised water proof. I'm not an iron worker I work at a landscaping company and they work like a charm. The service was great the lady helped us out immediately awesome service. They had a wide selection of FR clothing.”
“The Owner he is amazing. Friendly and very helpful. He assist my husband with selecting his shoes. Thank you we will be back. Oh and did i mention he has layaway which is awesome too.”
“Great selection on boots for work or casual, good brands and great clothing for people who loves the cowboy style whether is a hat or a shirt you would not be disappointed, the price is right for what you get so don't get scared to go around the store and buy great quality def would be going back here”
10AM - 8PM
2530 E 79th Ave Suite B, Merrillville
Shoe Stores
“Stopped in looking for some work shoes- had no clue what I needed or was looking for. Olivia was a huge help- had recommendations and am very happy with the shoes! Hard to get help from people, especially the young people these days. The visit here was a breath of fresh air thanks to Olivia and the staff in Merrillville.”
“This Buckle is really exceptional for both its employees and manager by the name of Miguel‼️
I only came in this store to browse, although I’ve been to a few Buckle stores before so I’m familiar with the store.
I have never gone into any Buckle anywhere, & I travel; none has left such a lasting impression upon me as this one here‼️
Jaylon is an extraordinary employee‼️‼️ This young man not only not only took care of me, he has a wealth of knowledge for his store and products! I was so impressed with him that I ended up shopping with joy as he anticipated my needs, going above and beyond the call of duty in a spirit of excellence‼️
Nadia also aided me with somethings as well -such awesome employees that work with passion, patience, quality, and care‼️
Christopher who also goes by the name of Chris, I called back because I wanted to make sure I had the manager’s name correct for this survey and let me tell you, the smile through the phone and excellence that’s displayed in this store cane right through the phone‼️ Thank you Buckle for such a talented staff and awesome manager in Miguel whom I met & spoke with because I was so impressed with the staff‼️”
“Great service , I definitely make purchases i’m not supposed to just looking at the product, but i love to shop here. The service is even better everytime i’ve came here everybody has been so nice.”
“Excellent service! Bought 2 pair of shoes yesterday! Sales person was very helpful and friendly! Had been into 2 other shoe stores in the mall before and they seemed annoyed that we wanted to try on shoes! Will definitely be going to Jimmy Jaz 1st from now on!”
“We came into the store tonight to just look around. Izzy helped us with our visit and he was AMAZING! He definitely needs a raise! He was very patient and helpful. Our 6 year old is very weird about how shoes feel and he didn’t get frustrated with him at all. I wish there were more people like him in stores! He was 95% the reason why we ended up buying the shoes tonight. He definitely needs some recognition for the great job he is doing ???”
“I had ordered shoes online from your store & I didn't get the verification email in time from my credit card company to confirm the purchase, so the order was cancelled. We're 7 days away from Christmas & if I re-ordered them online, they wouldn't arrive in time. I found a pair in the Merrillville, IN store & Manny is shipping them to a store near me. I'm so excited & thankful for his kind & exceptional customer service. THANK YOU, MANNY!! :)”
“Although I had a very bad experience at JD sports with an online purchase and did not want to shop at this store anymore the manager Jazz was great and displayed outstanding customer service. She went above and beyond. Thanks Jazz!”
“I don't know the young man who helped me and my husband today but he was AWESOME!! I would have tipped him if I could have! Best customer service of all the stores we shopped in today! Definitely going back! Better prices than JD or Finish Line as well!”
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“I have been coming here for years, I stumbled upon this place after getting a bad experience with other shops, and would recommend every working man to come here. P.S. he always gives a discount, so long as your nice to him as well.....”