Crate & Kids in Indianapolis, IN, is dedicated to helping families enjoy the moments that matter with a curated collection of modern nursery furniture, fun study furniture, and cute toys for all ages. The store creates a whimsical yet productive environment for babies, toddlers, and kids, adding a playful touch to favorite family spaces. Customers appreciate the high-quality products, including stroller blankets and rattles, which make thoughtful gifts for baby registries. The store offers a seamless shopping experience with free interior design services, curbside pickup, home delivery, and in-store pickup. Many reviews highlight the fantastic customer service provided by the staff. Customers have praised team members for their patience, assistance in finding matching items, and their willingness to rectify any issues with purchases. The staff is described as pleasant and polite, making shopping enjoyable. Overall, Crate & Kids is recognized for its excellent service and commitment to helping families find the perfect items for their children.
The current management & staff keep the store neat and welcoming. When I have online - store pickup orders, they are friendly, informative, and provide timely service. Kudos!!! Things have definitely improved since I started shopping at this location (Castleton Mall) almost 4 years ago.
November 2025
Jacobi provided fantastic customer service today! She went the extra mile to ensure all of my purchases were completed correctly. I appreciate her patience as a trainer of a new employee.
November 2025
Jacovi was AMAZING today! She was patient as I was looking for the matching pajamas. Then after I checked out, it was realized that there were some discounts not applied. She took the time to return and re-check me out. She was pleasant and polite and I’ll be back just to see her!!
