Indiana Members Credit Union (IMCU) is a member-owned, not-for-profit financial institution, originally established in 1956 by employees of the Indiana University Medical Center. Headquartered in Indianapolis, IMCU has grown to become the largest credit union in Central Indiana, boasting 31 full-service branches and over 160,000 members. The credit union is dedicated to its mission of improving the lives of its members through a philosophy of People Helping People. Customers consistently praise the exemplary customer service they receive at IMCU. Many highlight the patience and knowledge of staff members who assist with various banking needs, from opening accounts to loan approvals. One reviewer noted that they were able to secure a loan with excellent terms despite having a challenging credit history, which demonstrates IMCU's commitment to helping members improve their financial situations. While some customers appreciate the easy ATM access and helpful services, there are concerns regarding the new building's layout, which some find exposes sensitive transactions. Overall, IMCU is recognized for its supportive environment, making members feel valued rather than just a number.
