Metro by T-Mobile is a wireless service provider that has received mixed reviews from customers. While some have encountered issues with impatient and potentially discriminatory older staff members, the newer management, including a "sweet young lady" and employees named Ashly and Jimena, have been praised for their excellent customer service and efforts to resolve customer problems. Customers report that the store can get busy, but the staff work diligently to assist each person, providing information about phones, data plans, and upgrade options. The business is noted for offering tablets at good prices and phones with 5G capabilities that provide reliable coverage. Overall, while the service has had its challenges in the past, the current team at Metro by T-Mobile is described as helpful, efficient, and committed to ensuring a positive customer experience.
Great service I like coming to this store to make my phone payment services great here
June 2023
For me, Metro by T-Mobile because they have tablets at a very good price and they have phones that have a lot of speed and give me a signal anywhere I go because my phone is a 5G and it gives me a signal anywhere
January 2023
I had a good experience at Metro by T-Mobile and the woman employee was very helpful and giving me information about the phone and speed and about the data usage on the phone and that i could upgrade my upgraded phone in 6 month's if i wanted to.
