Metro by T-Mobile is a wireless service provider that has received mixed reviews from customers. While some have encountered issues with impatient and potentially discriminatory older staff members, the newer management, including a "sweet young lady" and employees named Ashly and Jimena, have been praised for their excellent customer service and efforts to resolve customer problems. Customers report that the store can get busy, but the staff work diligently to assist each person, providing information about phones, data plans, and upgrade options. The business is noted for offering tablets at good prices and phones with 5G capabilities that provide reliable coverage. Overall, while the service has had its challenges in the past, the current team at Metro by T-Mobile is described as helpful, efficient, and committed to ensuring a positive customer experience.
Was able to get a tablet for $26 with its own data!! I love metro! Store is great
February 2026
The staff is great they helped me with spam apps that made my phone slow. Will come back to do business with them!
February 2026
Great customer service, the guys in there Damian and Roberto are very polite and explained everything very clear. I’ll be recommending my friends and family to this location.
