Ross Dress for Less is a retail store offering a wide range of brands and the latest fashions for family and home at 20% to 60% off department store prices. However, the reviews suggest that the store's cleanliness and organization could use improvement, with clothes and products often found scattered on the floor. The staff is described as not always friendly or helpful, and there are concerns about the high prices of certain items. Despite these issues, the store is generally seen as a good alternative to similar discount retailers like Marshall's or TJ Maxx, with some customers praising the excellent staff and management.