Extra Space Storage at 510 E Thompson Rd in Indianapolis, IN offers a clean, secure, and accessible storage facility with a wide selection of units, including drive-up access and parking spaces. The store features electronic gate access, multiple entrance and exit gates, and a wide drive aisle, making it easy to move belongings and vehicles in and out. Customers appreciate the professionalism and friendliness of the staff, who are helpful, respectful, and willing to explain policies without pressure. The location is convenient, close to the freeway, and the facility is well-maintained. Some reviews mention the absence of a handicap ramp, suggesting a potential improvement. Many customers have had positive experiences, noting the simple rental process and the staff's willingness to assist with fees and refunds. Overall, Extra Space Storage is known for its cleanliness, security, and excellent customer service, making it a reliable choice for storage needs.
