Tom Wood Collision Center in Indianapolis is highly praised for its exceptional customer service and quality auto body repairs. Customers appreciate the stress-free experience, as the team efficiently handles communication with insurance companies and manages all details of the repair process. The staff, particularly Chris and Josh, are noted for their excellent communication and support throughout the repair journey, ensuring customers are informed at every stage. The center specializes in Modern Aluminum Repair and is certified to work on various makes and models. Many reviews highlight the meticulous inspection of damages, which helps customers make informed decisions about repairs, especially when insurance claims are involved. The quality of workmanship is consistently described as outstanding, with many customers expressing satisfaction with the results, stating their vehicles looked as good as new. Additionally, Tom Wood Collision Center offers convenient services such as onsite rental cars and a comfortable customer lounge, further enhancing the overall experience. Reviewers commend the center for saving them money on repairs compared to initial quotes from other places. Overall, Tom Wood Collision Center is recognized as a reliable and efficient choice for auto body and paint repair in the Indianapolis area.
Chris and the team over there at the Tom wood collision center made my life so much easier than anywhere else I’ve been. Great job guys!
November 2024
Great experience!! they took care of the communication with the insurance company and all the small details. Chris was amazing with his service and made sure to communicate at every stage of the process until i got my car back. Just great service!!!
October 2024
Great experience from the front desk to the quality of workmanship. They negotiated with my insurance carrier who wanted to lowball the cost of repairs and had everything paid except my deductible . . .saving me several thousands of dollars that my carrier did not want to cover.
