The UPS Store receives high praise for its excellent customer service and knowledgeable staff. Customers often mention the twins, Anthony and Andrew, as friendly, courteous, and helpful in choosing the right boxes, services, and packing supplies. Many appreciate the staff’s patience and willingness to assist, even going above and beyond, such as sealing envelopes or answering questions thoroughly. The store is effective at handling important shipments, with one customer noting their documents to Canada arrived safely in just four business days—at half the price of FedEx. Customers also value the store’s affordability and efficiency, although some express surprise at certain fees, such as printing labels, which they find high. Overall, the store is praised for providing reliable, friendly service and helping customers find affordable shipping solutions. This positive experience makes it a preferred choice for shipping needs, with customers planning to return for future shipments.
