Verizon in Indianapolis offers a reliable and friendly service for all mobile and internet needs. Customers can visit the store for the latest phones, 5G home internet, and business solutions. There is an option to schedule in-store appointments or place online orders, which can be picked up in-store or delivered quickly. Many reviews highlight the store’s quick service and helpful staff. One customer noted a seamless experience when adding a line and getting a new phone, spending less than $50 and only 20 minutes in the store. Another customer praised a staff member for being patient and thorough while explaining their phone plan. However, some customers expressed frustration with restocking fees associated with promotional items. Overall, the Verizon store on Washington Street is recognized for its knowledgeable and friendly service, making it a recommended destination for mobile needs.
Great customer service. Jacob at this location helped get an issue with a few of my devices resolved.
April 2024
Stopped in to get a new phone for my mom. The representative was very knowledgeable about the product. Help us as best as he could due to it being close to closing time.
December 2023
Fast experience with online pick up order went great welcoming staff
