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“Alexa was amazing! Super knowledgeable, accommodating, and helpful... She even stayed after her shift to help me update my plan and get a new phone. Need assistance from T-Mobile in Jeff, ask for Alexa!”
“I would like to recognize Courtney at Spectrum’s Charlotte, North Carolina call center for the exceptional customer service she provided. She helped me close my elderly mother’s Spectrum account, and from the beginning of the call she was patient, professional, and incredibly helpful. Courtney handled every detail with kindness and respect. She turned what I expected to be a stressful experience into a positive one.
Courtney is a wonderful example of what great customer service should look like. I hope Spectrum recognizes her for the outstanding job she does. Thank you, Courtney, for your professionalism and genuine care.”
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“I had the greatest help ,I'm legally blind and don't know anything about phones so the young lady took care of everything I needed she was sweet as could be and I'm so very thankful she will be getting a card from me soon thanks again”