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“The service was amazing! The store associate name Jacob was awesome and got the job done!! I had little to no wait when I arrived!! Thank you Jacob for amazing service!!”
“Excellent customer service on treating people. This is how you make AND RETAIN customers !! I can buy auto parts from 14 different places in this area. This will be the first place I go.
Kudos to the staff.”
“Great experience purchasing a battery for my boat lift. Great on line coupon for signing up and the store manager helped me. He was very friendly, extremely helpful and knowledgeable. I will be back.”
“Shout out to Jaz… I was in Carmel recently to pick up a car. Battery was dead. Jaz bailed me out. He was there by himself, so he wasn’t able to install the battery for me, but he provided everything I needed to install it myself. Thanks Jaz for your professional and courteous service.”
“Chantz was super helpful with a car battery issue. He even gave advice on future problems, as well as expected price ranges to make sure we didn’t get gouged. Great service!”
“When any competitor doesn't have the part I need I know I can count on O'Reilly to have it. I might have to drive a little farther but the time is worth getting it right the first time.”
“Shoutout to Devin! This young man saved a damsel in distress! I needed a new battery and did not know how to install it. He looked at my battery and figured out how to take out the old and replace with new. It was not easy, requiring tools and some elbow grease to get the battery out and in, but he did it with a smile on his face.
Devin, your inquisitiveness and determination to replace a battery, not knowing completely if you could do it, displays the willingness to self-educate thru working experience, the best form of education someone could receive. I believe you have a bright future ahead of you based on your character and merit.
As long as you work for O’Reilly, I definitely will be coming back for my auto part needs ?”
“Batteries Plus is one of those rare businesses that still stands behind their product and delivers every time I need something.
It’s a modern, hi-tech business that still runs like an old-fashion corner neighborhood store.”
7:30AM - 10PM
4909 S Emerson Ave, Indianapolis
Battery Stores
“They are awesome! My wiper flew off while driving, I went to O’Reilly, got new wipers AND they put them on for me & then I was safely on the road again. Thank You”
“We wish to praise Mark to the highest. My fiancée’s Mercury Grand Marquis’s power steering system was not working due to the fluid container being dry. Mark added fluid which ran right out on the ground immediately. We called a tow truck to get it to our mechanic.
Mark was so helpful and friendly and he needs to be commended for his outstanding service.
William Whitton”
“William helped me when I was trying to get to my destination for a back to school event the manager let him help me and I can’t thank this location enough for finding my problem and getting me back on the road to my event for the kids in my complex I manage! Will definitely use this location again! The best”
7:30AM - 10PM
3715 East Washington Street, Indianapolis
Battery Stores
“I want to take a moment to recognize the manager, Cheryl Jump, at O’Reilly Auto Parts Store # 2266 West Washington St, Indianapolis Ind, She was absolutely phenomenal!
From the moment I explained my situation, Cheryl took the time to thoroughly explain the type of battery my car needed and walked me through, step by step, why certain batteries would be the best fit. She gave me several options to choose from, helping me save both money and time without ever making me feel pressured.
What impressed me even more was how much she genuinely cared. She recommended a mechanic she personally trusts and explained that he does great work on her own vehicle, which gave me confidence that I would be in good hands.
Cheryl was friendly, understanding, knowledgeable, and incredibly easy to talk to. She put herself in my shoes, listened to my concerns, and worked quickly to resolve every issue I had. In less than 20 minutes, she turned a stressful and negative situation into a positive one.
Customer service like this is hard to find these days. Cheryl is truly a shining star, and O’Reilly Auto Parts is fortunate to have her. Thank you, Cheryl, for going above and beyond!”
“We were out of town my cousin had no brake lights. This sweet guy helped us with this issue. He knows who he is. He was so patient and kind 😇 that's what humanity is and he really enjoys his job. Thank you!”
“My car broke down in the middle of the parking lot. The employees were so kind and pushed my car into a parking spot and were super friendly while I waited inside for a tow truck. While I waited inside they helped me with a couple purchases that I made. They were super helpful and friendly with all of the customers. Special thanks to the young Hispanic girl was handling calls, purchases and assisting me. Great customer service!”
7:30AM - 6PM
2502 N Arlington Ave, Indianapolis
Battery Stores
“they do a great job here but its a bit pricy. nothing they cant do they do everything in one shop which is very convenient. tried to charge me $80 to glue a rear view mirror back up tho. guy at SafeLite did it for free took him 5 mins and some glue. if u want a good job done go to these guys for sure. if ur trying to save money def dont”
“This store is very busy. But I always get treated 100% good it may take a few minutes for them to find a part but I understand how big the store is all the people there are great and nice there's a guy named Kenneth he goes above and beyond when I come in there”
Open 24 hours
5104 East 21st St, Indianapolis
Battery Stores
“This is where I get my gas! It's the same guy every day. Rain or shine this guy is always super nice. He always has a smile on his face, and as always ready to help brighten my day. Go see them. This is the place to get your gas.”
“Needed some new batteries for my golf cart. Stopped in and talked with Ismael and he got me squared away with exactly what I needed. I’ll need a couple more in the near future and will definitely be headed back. Great experience and service!!”
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“I wanted too send a shout out to the 2 young men who helped me today, Solehan and Edward they gave me one of the best customer service experiences I've had in a long time, they were friendly and super professional....thank you young men...you've gained a new customer at this location. Thank you.”