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“I am writing this review to commend Emma, the service agent at your store at 116th and Olio if I could give her 10 stars instead of five I would… I am a retired AT&T, vice president, so disgusted with AT&T service that I was willing to pay more per month to move to Verizon. My order included the transfer of two phone lines, a watch and two tablets. One phone line was located with my son in Denver.… Naturally working with AT&T was a problem, but Emma was just incredible at overcoming every obstacle in the way… Her service was beyond anything you expect anymore in terms of quality, customer assistance, friendly, pleasant attitude, patience, and she was such a delight to work with. I simply cannot imagine how my experience could’ve been improved. In fact, given what I’m used to with AT&T, I was expecting a horrible time in affecting this transfer. Please give my most sincere. thanks for a job extremely well done to Emma.”
“Both Tyler and Chris were very helpful when my old smartphone died. They helped me set up my new phone and recover as much data as available. These guys are great!”
“When my elderly mom was scammed and allowed the hacker to get into both her computer and cell phone, I was In a panic and wanted to ensure all viruses, etc they had put on her devices were gone. Justin at CPR was the best! He ran scans on both phone and computer, removed all malware and showed me how to adjust settings on her phone to help prevent from happening in future. So incredibly kind, knowledgeable and affordable!”
“Got an excellent service at a very good price. My Samsung Z folder screen had problem and they fixed it with ease and not loosing any of my data after the change of all screens. Great job!!”
“The clerk analyzed my husband’s phone, told him it couldn’t be fixed , and did not charge us despite his sign saying there was a charge for analysis. Thank you!”
“Went here to have a battery I already bought to be reinstalled for my iPhone SE Srd generation iPhone. He only did it for $30. Other places wanted $70+ ? he did a great job and was extremely nice. I recommend going to his shop. You won’t be dissatisfied.”
“Great experience. Tyler was very helpful, checked our account status, and walked me through the options. The setup process was relatively painless. I definitely recommend these guys.”
“With the caveat that I have only been using this purchase for about a week, so far it's everything I wanted. The case stays on quite tightly and definitely has room for a couple of credit cards and bills. The mount for the car has solved the where have I put my phone problem and I no longer have to look to see where it's fallen to. I get in the car, put it on the mount and off I go.
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“Always update your phone if you start losing service go to store and ask for assistance. My phone is now working and even got a discount applied that I did not know about.”
“I went to the store and had MJ during my visit to AT&T, and I couldn’t be more impressed MJ was incredibly helpful, patient, and knowledgeable. She took the time to explain all my options, and answered all my questions.”
“I had a rare network type issue with my phone and I had a team of people working on it for at least a couple hours while in the store. They finally got me a ticket in the network back office while passing through all the troubleshooting that really needed advanced technical surgery to get this issue fixed. I am a person that loves persistence and this was a very persistent team and I am more than appreciative of that. Thanks to Gideon who got things started in the beginning.”
“Omg Teoda at At t East Washington was nothing but amazing. Oh my God. She really took her time with me and my 11-year-old daughter and explained everything and made sure that I understood what I was getting into with contracts and not contracts. Just amazing. Come to East Washington Street and talk to Teoda”
“Best customer service ever, they work with you and make sure you leave happy. They are my friends amazing men! They have fair prices and the best phones! Shop with them!”
“Was not happy with my old provider, came here to look for new options, just switched to a new service with cheaper monthly charge for both my line and my husband's. Took good care of me. A+ customer service.”
“Givonni was pleasant professional and very knowledgeable about the different mobile products. He was not pushy and did not try to sell me other things. He answered all of my questions and helped set up my new phone. This is the very first time that I truly can say that out of all the years I've updated my phone via AT&T. I didn't end up dreaded the whole drawn out experience. He's an awesome salesman!!”
“I want to thank you very much here on this Valentine's Day for your time your patience and your much appreciated assistance thanks again have a good one we love you all.”
“We had an awesome experience at TMobile in Noblesville. Joshua and Brandon are awesome guys, the service you provided was exceptional. We had a complicated situation and they patiently provided us with solutions which will result in us getting $1100 back. Thanks for all your help!”
“I looked up phone screen repair shops near me, called, and was in and out within the hour! Quick, efficient, and genuine service. If you end up in a pickle and need a repair, I highly recommend this business!”
“This is probably one of the best Verizon stores I have ever visited. The store manager, Brian is amazing and super helpful. I bought an iPhone from Verizon at Hamilton Town Center and they were so unhelpful and actually turned me away when I had questions, came to this store and everyone was eager to help. 11/10 recommend going to this store over Verizon at Hamilton Town Center!”
“Round Room was an absolutely stunning and perfectly sized venue for my New Year's Eve wedding! Absolutely pristine, modern and massive! So much space to comfortably accommodate our 250 guests. The sound system was perfect for live music. The venue worked so well with all of our specific requests for catering, DJ, etc. And the event coordinator is extraordinarily gifted - was so impressed with her timeliness and experience. Would highly recommend this venue for any couple!”
“This store is fabulous. They have excellent customer service. They're very knowledgeable and friendly, which is a plus if they don't rush you, they take their time to interact with you, to make sure you have a complete understanding of the of everything about the phone, how it works. What else you would need to have additional? They just made this shopping experience very pleasant. I would advise anyone that needs a phone. Or just have phone questions to visit the t mobile.Here on with shaven, they got you covered”
“This store is the friendliest AT&T ive stepped foot in and it is very clean. Adam, the store manager, is very professional and knows how to treat his clients like family. Thank you to this store for helping me get my WIFI in order!”
“I came in on Saturday and Tyson helped me. He has excellent Customer Service skills and was knowledgeable of the product and options. While I waited for certain activations , I spoke with Kristina another employee which kept me engaged with pleasant conversations while I waited. I will come back to this one due to Service.”
“Humberto has been amazing at helping us get on a plan and purchasing new phones! He’s also been so helpful signing us up for internet and troubleshooting when we had internet issues. He’s been A+……..5 stars! ⭐️ ⭐️⭐️⭐️⭐️”
“Justine has always gone above and beyond for me. She has helped me with my phone. My phone was getting hacked and Justine fixed it in minutes! I won't go to any other metro. Justine customer service is top notch! Please keep her!”
11AM - 6PM
7858 E 96th St, Fishers
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“Parker was great. He went above and beyond to make sure I got what I need when I came in with an obscure ask about my account. This is what being a customer service rep means! Thank you!”
“Chris went above and beyond helping me upgrade my phone and making sure that we were receiving the best promotions and discounts available to us. He even helped me upgrade other lines on our family plan so they wouldn’t have to go in person to their own local Verizon stores. I had previously considered just upgrading online, and I’m so glad I didn’t! I never would have figured out how to save this much on my own. Thanks for all the help, Chris!”
“I want to say this is one of the best locations. I came in and Amaris was quick to help me get a phone with a plan that works with my budget. I’m very thankful for her service and her sweetness.”
“I went in the store thinking I was going to change my phone company due to having issues with my phone ,however Amaris gave me excellent service and saved me a ton of money. This will definitely be my home store?.”
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“Wow! What a great experience! I've been in sales for a long time and can tell you that this was by far one of the best customer service experiences I've had in a long time. First, it was a holiday and the store had 2 other customers and us. Michael, a great sales person and helper, helped everyone in the order that they arrived as well as balancing a couple of us at the same time.
He was able to articulate exactly what we needed and provide stellar service. He was kind, patient, and answered all of our questions. Without a doubt we'll be doing all of our cell phone business here moving forward. Don't hesitate to head to this store to get the job done.”