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“The salesman was very knowledgeable about the product and the process. He was very courteous and helpful. I would recommend this store and Mr. J. Woods as your salesman”
“I found everything I needed on website, very easy to navigate. Within 30 minutes had text, made a call and Joyce was a great help. Answered all my questions and got order placed. Looking forward to my new mattress. My current Sleep number is 20 years old.”
“Efrain was amazing and answered all my questions, he made sure I left here with the sofa and loveseat that I wanted. They have amazing stuff, good quality, and the people who work here are very nice.!! I would 100% recommend anybody to this place if you need furniture they’re gonna make sure you get it!”
11AM - 7PM
1488 E 79th Ave, Merrillville
Furniture Stores
“We were looking for a TV table of a specific size. Paulette was very helpful in directing us to where they were in the store. We found one we liked and she placed the order for it. We noticed the good quality of the furniture at reasonable prices.”
“Chuck Paternostro at The Merrillville, American sales, provided me with excellent service. When ignored by two other sales people, Chuck sought us out. And even though at that point, I was just looking, he took an enormous amount of time explaining everything to me, showing me my options. When I decided to buy, didn’t know high-pressure talking me into anything I didn’t want he was cordial throughout the complete transaction. I wish more Sales people were like him”
11AM - 6PM
1530 E Lincoln Hwy, Merrillville
Furniture Stores
“I had a great experience. My salesman took the time to locate the fabric swatch of my sofa and loveseat that I purchased last year to help me decide on a color for my recliners. Great customer service!”
“Bradford was our sales representative presentative at the store. He provided the best in store experience. Being patient and providing us with all the information we needed to choose the best furniture for our home. I recommend going to the store before purchasing online. And ask for Bradford”
“This is the ONLY place to buy an above ground pool! I bought my 18ft above ground pool last year, the experience was Delightful, the pricing was easy to understand and below what all the other pool companies offered. Dean was my salesperson, he is VERY knowledgeable and a big help this year when I prepared to open my pool this year.Thanks Dean and Thanks to The Great escape.”
“This storage facility was recommended by our movers and I am totally satisfied with my experience. They were friendly, timely and professional. They made the process easy! They went beyond my expectations for customer service. I highly recommend!”
“Yesterday my friend and I were in the Merrillville IN store, we are both redecorating and needed some help and professional opinion on some accessories, Cindy Schacki greeted us and was so helpful and knowledgeable. Cindy let us browse through the store and gave us our space to walk around and look and then helped us with the sizing,color, dimensions and room placement of all of our items. When we left the store, we both couldn’t have been happier with our choices and can’t thank Cindy enough.”
“Came in to get a lawn mower and Shanika was so friendly and helpful. She even made sure I could take it outside and start it and drive it before buying. Thank you Shanika and the guys for all the help”
“Walter E. Smithe furniture is a company that wants to ensure customer satisfaction. I had a small issue and they went above and beyond to help me work through the problem and make sure that I received my furniture timely and that I was happy with their customer service. I have designed my whole house using WES just 2 years ago. I am in the process of designing our next home and will definitely be purchasing from Walter E. Smithe again.”
“I had an absolutely outstanding experience at the At Home store thanks to Teresa, Keana, Lisa, and John N. From the moment I walked in, each of them went above and beyond to provide exceptional customer service, professionalism, and kindness.
Teresa was incredibly welcoming and attentive, making sure I found exactly what I needed while creating such a positive shopping experience. Keana was knowledgeable, patient, and eager to help with every question I had. Lisa and John N truly went above and beyond. I spoke with both of them, and they were extremely professional, caring, and dedicated to making sure everything was taken care of. Their willingness to help and their positive attitudes made a lasting impression on me.
It is rare to find a team that genuinely cares about customers the way they do. Their dedication, positive energy, and willingness to go the extra mile made my visit unforgettable. Because of employees like Teresa, Keana, Lisa, and John N, I will absolutely continue shopping at the Merrillville At Home store and recommending it to others. Thank you all for setting such a high standard for customer service!
Michael & Tonya”
“I shopped around at multiple different furniture store and the room place was by far the best experience. Shivon helped me from the second I walked through the door. She was extremely patient moving different pieces with different sets to make sure I loved everything about the set. Would highly recommend purchasing from Shivon as I hate furniture shopping and she made the experience great!!!!”
“Very quiet on Monday. Store very organized and clean. Cashiers face always happy. The only things too much automatic check out. Other than that safe place to shop ?”
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“Melissa was great! Very knowledgeable and attentive to your needs. Everyone there was great as well. Showed me multiple choices to choose from to fit my sleeping habits. Highly recommend this store. Great staff!”