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“Neri was wonderful. He patiently and pleasantly explained all aspects of my iPhone and options. He helped to transfer everything from my old phone also. Great experience at Granger Verizon!”
“Ian was amazing walked me through everything found the right deals for what I was wanting even stayed 20min after he was closed to help he had great customer service and because of how we were treated I would definitely be back. The office by the mall is the place to go if needing anything when it comes to Verizon products . Thanks Ian for helping and making my upgrade a good experience”
“I almost walked out then jose and Mariah helped me out those guys went out of their way to help had to come back thr next evening the phone that got sent to the store didn't work as well so I ended up buying an upgrade gave me 150 towards it from my trade in .I'm a happy camper now.thanks Tmoble”
“Just great customer service. Drove down from Saint Joseph to get an Apple Watch but only had one in stock of the one my boyfriend and I wanted. Bummer! BUT Tommy went above and beyond. He checked with the store in mall and they also had one in stock! So he drove there (in the snow) and picked it up for us! Seriously, he’s the man to see (and my cat is Tommy too!)”
“I have had good customer service in store, but hours listed on google search results say closes at 7:00pm M-F and when I got out here, door was locked and then I saw on window, closed at 6:00 M-F. I just wasted time and gas coming out here.”
“Lebbaeus was great. Xfinity screwed me and I was forced to switch, but Lebbaeus made me happy I did. He sat with me for well over an hour while I worked out all the kinks to get everything switched over. He was great to chat with, efficient on his end, and made everything just smooth from their end.”
“The staff at the granger store make your visit the best everything if you are getting service for the first time or downgrading to a more affordable package all smiles an hospital greetings..”
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“Went there to exchange a router and Angel Jr was awesome. Polite very knowledgeable and patient. He's the meaning of Customer Service. Exude my expectations. Helped with phone plans and everything. Janet and Troy Foreman 8/10/25”