I want my old Ball State Federal Credit Union back! Online banking is less convenient than it used to be & I can't get anything done by phone after the long waits on hold. The changes due to the merger which I did not vote for do not benefit me at all. For now, I'll stay around, but I may be shopping for a new bank soon.
September 2022
I had a great experience with this credit union. I only switched because I moved 750 miles away. I had no issues whatsoever and everyone was always very friendly and helpful.
December 2021
Used to come off as a local credit union. Now it just seems like every other mega-bank. Press this for that...hold for 10 minutes...get transferred to someone working remotely. Meh. I'm glad my car is almost paid off because it's difficult to get proper customer service since the buy-out.
For 66 years, Financial Center First Credit Union has been serving its members and the community of Central Indiana. We are a member-owned, not-for-profit, co-operative whose members receive financial benefits in the form of lower loan rates, higher savings rates, and lower fees than banks.
