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10AM - 5PM
4501 S Delaware Dr, Muncie
Credit Unions
“Rhonda at Prime Trust has exceptional customer service, helped me with great detail and went above and beyond to be sure I was satisfied with my service outcome. High recommendations with this type of service!”
10AM - 5PM
2610 Wheeling Ave, Muncie
Credit Unions
“Brooklyn at the Wheeling location was so kind and helpful. She even shared things with me I did not ask about- more information the merrier! She was so kind- Definitely love the employees you work with here! I have never left an actual review anywhere but just got off the phone with her and felt that I should share my experience!”
“Very friendly staff that get to know you by your name. Will go the extra mile to help you or or help you find the answer to your needs or questions. We have been members for 15 plus years and very happy. Worth the extra drive out on Wheeling to bank.”
“I brought a friend, Jayne Poland, who can no longer drive, to the Broadway location today to pay her credit card.
She does not do the internet but asked I leave a review for her.
Lindsay Haney waited on her in the drive thru. Lindsay explained to her that her savings was dormat and if she didn't do some kind of transaction she would be charged a fee.
Jayne kept carrying on how much she appreciated Lindsay telling her and she made a $10 deposit
Jayne said in all these years, no one has ever told her that and she thought Lindsay's customer service skills were 200%.
She wanted Prime to know what a valuable and caring employee Lindsay Haney is to Prime Trust.”
“Wesley was amazing and helped me get a loan in no time at all, was such a great help with getting everything set up for me and my cosign as easily as possible as well as setting up a checking account for myself and it took absolutely no time at all, couldn’t recommend more thank you so much!”
“I want to compliment Andrew at the Madison St. location and Malissa at the Bethel Ave. location. They were both so nice and professional. I was very happy with the service I received from both of them. I would recommend with high accolades Primetrust to anyone. Primetrust is a great place to do business.”
“Muncie Branch experience_ The tellers, Cindy and Team are always friendly, professional and efficient. I also appreciate the aesthetics and energy of the environment.”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“It's great when you have banked somewhere for so long, you really get to know all the friendly faces. Like Haley, for example. So polite and sweet. You can tell she really likes her job and she enjoys working for such a wonderful financial institution.”