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“The ladies in here were exceptional!! They went above and beyond to make sure the legal documents I needed to mail were taken care of. Helen, is the goat!! Her kindness is unmatched. There is much better service than the post office on W Broadway. This will be my post office going forward, I will pass all the ones I live near to get here.”
9:30AM - 4:30PM
757 E Lewis and Clark Pkwy Ste 814, Clarksville
Post Offices
“I've had nothing but good experiences with this post office. Are there lines sometimes? Sure. They move quickly, and the counter personnel are very accommodating and helpful. We just had a big snowstorm, and I saw the carrier stopping and getting out of the vehicle to reach mailboxes in the nearby neighborhood. They aren't required to scale mounds of snow and ice, but they did. Kudos and thank you for the extra effort.”
8:30AM - 4:30PM
2240 Taylorsville Rd Suite 1, Louisville
Post Offices
“Postal workers are unsung heroes. Literally every time I’m in here, someone is giving the person at the counter a hard time about something they’re unhappy about (something that is NOT the fault of the counter person), and the counter person is ALWAYS gracious, kind and patient. I would hate to have their job, and I’m so grateful they’re willing to do it. Thank you to everyone who works here at the Cherokee Branch?”
“They get 4 stars just for answering the phone, being polite and courteous, and HELPFUL, which is in stark contrast, completely opposite really, of the nearby New Albany branch, which will simply put you on hold for 5 minutes and then hang up, if they answer the phone at all. If I have outgoing mail of particular importance I always drive to this PO to drop it off, to make sure that it doesn't route thru the New Albany PO.”
“My wife and I went in to apply for a passport and Milissa was great. Fully explained everything, did our photos, we signed and paid - all done in under half an hour. She even told us what to expect in the three mailings we’ll each receive and approximately when they’ll come.”
“I had a really good experience here. There was no line and the employee was friendly and helped me choose the best method for shipping my package. He even used his own tape… Usually, I have to buy an overpriced roll if I forget to bring some. I was nervous because the only other reviews here didn’t seem promising.”
“It’s in “4th St Live” across from The Fudgery and Locos. It’s closer to Chipotle on 4th St than CVS. It’s inside the UBS bank building straight ahead in the lobby.”
“This post office is hard to handle. You will be suprised at how much is management's fault as the mailmen are failing them constantly. They can do with a good hiring process instead of what?”
“Person was extremely helpful over the phone with helping set up a redelivery for a package I missed (I wasn't informed by the seller I would need to sign for it). And the delivery driver dropped it off the next day with no issues.”
“Dang people, tough crowd around here or what? I use this location all the time and no issues! In and out every time. Very friendly as well. Keep up the good work! I have another out going so I'll see you all soon.”
“I needed to stop at a location to verify my identity in person for a change of address (which I got an email that it was denied, despite me having a state issued ID), but the person at the Broadway location was super efficient and I was in and out in under 5 minutes. I would use this location again if I'm in that area.”
“I have visited this location several times. The employees are always courteous and helpful. Today Donesha was exceptionally helpful. She was very focused in trying to help me resolve a package situation. I cannot express how grateful I am for her determination, kindness and compassion.”
“I had a simple postage need- walked in with no envelope and part of address. The two clerks were nice, patient,laughed at my bad jokes and got my flyers in the mail. Cant ask for more.”
“I really appreciate the job the clerks do. (Carriers, too.) Working for the USPS and with the public is stressful. (That's why it's called, going postal.) Anyway, over the years, I've learned to steer clear of the place on Saturdays or whenever else there'll be long lines. Kind of glad to see negative reviews here. Maybe these people will stay away!PS: An update. The hours here have become VERY spotty. Very unpredictable. If I had to do it over again, I'd rent a box at a more reliable branch.”
“The postal lady I spoke to on the phone was very knowledgeable and helped to meet with every need I had. I would recommend this service to all my family friends and neighbors And she was very polite and understood my needs.”
8:30AM - 4:30PM
4772 Allmond Ave, Louisville
Post Offices
“Great people working here. They're always friendly and out of over 300 packages they've never lost one. They helped me send a package to Saudi Arabia and it actually went.”
“Im not sure why there are so many negative reviews for this location. This location has extremely long hours and typically atleast 2 if not 3 registers open. I use this location quite often and never had an issue. The clerks are nice. Honestly its the costumers that are likely the problem. Not ready, not sure what to do.”
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“I ordered an expensive wallet for my son for Christmas. When tracking it, I noticed it stayed in Louisville's post office for two days and didn't move. I was worried that since it was a small package, it might have gotten lost in the millions of other packages. I called the USPS which led me through a very straight forward automated experience to file an inquiry. Within the hour a nice lady called me and said she was sure the package wasn't lost and that the USPS is literally working around the clock to be sure packages arrived on time for Christmas. She didn't make me feel obnoxious for filing an inquiry during Christmas time like she could have. Not only that, but she was right. The wallet got delivered within the next few days AND she called me to make sure I received it at 1:10pm when it was delivered. A lot of times the USPS does not receive the credit they're due. They work hard and I can't imagine the chaos they have to endure during the holidays (and all other times of year).. I was extremely impressed with the process and I appreciated the extra step that was taken to make sure I received what I paid for.”