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“If you ever get the chance to work with Helen, you’re in luck. She is exceptionally helpful, efficient, and professional. So happy to have this level of service at USPS!”
“I visited you today with a unique situation and they were very helpful and friendly. Although they could not resolve my problem I was appreciative of their efforts.”
“My wife and I went in to apply for a passport and Milissa was great. Fully explained everything, did our photos, we signed and paid - all done in under half an hour. She even told us what to expect in the three mailings we’ll each receive and approximately when they’ll come.”
“Just used this location for the first time. The gentleman on duty on Saturday morning was great.
Super friendly, smiling, happy to answer any questions and efficient! Would come back to this location again.”
“They get 4 stars just for answering the phone, being polite and courteous, and HELPFUL, which is in stark contrast, completely opposite really, of the nearby New Albany branch, which will simply put you on hold for 5 minutes and then hang up, if they answer the phone at all. If I have outgoing mail of particular importance I always drive to this PO to drop it off, to make sure that it doesn't route thru the New Albany PO.”
“I had a really good experience here. There was no line and the employee was friendly and helped me choose the best method for shipping my package. He even used his own tape… Usually, I have to buy an overpriced roll if I forget to bring some. I was nervous because the only other reviews here didn’t seem promising.”
“It’s in “4th St Live” across from The Fudgery and Locos. It’s closer to Chipotle on 4th St than CVS. It’s inside the UBS bank building straight ahead in the lobby.”
“This post office is hard to handle. You will be suprised at how much is management's fault as the mailmen are failing them constantly. They can do with a good hiring process instead of what?”
“Dang people, tough crowd around here or what? I use this location all the time and no issues! In and out every time. Very friendly as well. Keep up the good work! I have another out going so I'll see you all soon.”
“I will say I've had my share of problems with the fill in mailmen. My usual guy was pretty good. Today I met a new young mailman on my route and he was so friendly and extremely polite. I am on Illinois avenue near the hospital. If we could only have more employees like him. I hope he gets a raise for his quality service.”
“I had a simple postage need- walked in with no envelope and part of address. The two clerks were nice, patient,laughed at my bad jokes and got my flyers in the mail. Cant ask for more.”
“I have visited this location several times. The employees are always courteous and helpful. Today Donesha was exceptionally helpful. She was very focused in trying to help me resolve a package situation. I cannot express how grateful I am for her determination, kindness and compassion.”
“I really appreciate the job the clerks do. (Carriers, too.) Working for the USPS and with the public is stressful. (That's why it's called, going postal.) Anyway, over the years, I've learned to steer clear of the place on Saturdays or whenever else there'll be long lines. Kind of glad to see negative reviews here. Maybe these people will stay away!PS: An update. The hours here have become VERY spotty. Very unpredictable. If I had to do it over again, I'd rent a box at a more reliable branch.”
“I needed to stop at a location to verify my identity in person for a change of address (which I got an email that it was denied, despite me having a state issued ID), but the person at the Broadway location was super efficient and I was in and out in under 5 minutes. I would use this location again if I'm in that area.”
“The postal lady I spoke to on the phone was very knowledgeable and helped to meet with every need I had. I would recommend this service to all my family friends and neighbors And she was very polite and understood my needs.”
“I went in on a Saturday afternoon and the young lady was absolutely professional and polite. She was the only person working and she was attentive to all the customers.”
“Great people working here. They're always friendly and out of over 300 packages they've never lost one. They helped me send a package to Saudi Arabia and it actually went.”
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“The staff here went above and beyond to help me with a recent issue that was clearly my own fault. They cheerfully helped me correct my mistake, and their excellent attitudes and attention to my issue were greatly appreciated! Thanks to Mike, Jason and Justin for their help.”