Schmitt Furniture

Furniture Stores, Mattress Stores
Hours: Schmitt Furniture is a family-owned business located in Downtown New Albany that offers high-quality furniture and excellent customer service. Customers have praised the store for its knowledgeable and friendly staff, including salespeople who take the time to answer questions thoroughly and help find the right furniture. One customer shared that they purchased a family room set over 25 years ago, which still held up well, and appreciated the smooth purchase and delivery process. When they needed a new set, the staff, including Jerry and Adam, went above and beyond to ensure a smooth exchange after an initial purchase did not meet their needs, demonstrating understanding and flexibility. The store is also known for its professional and courteous delivery team. A customer who needed sofa repairs was impressed that the store sent technicians to evaluate and fix the issue at no cost, highlighting the company’s dedication to customer satisfaction. Another customer appreciated the detailed knowledge provided about different brands, warranties, and fabric options, which helped them choose the right sofa. The store’s team is attentive, patient, and professional, making the shopping experience enjoyable. Overall, Schmitt Furniture stands out for quality products, personalized service, and a willingness to go the extra mile to ensure customer happiness. Many customers feel confident shopping there, knowing they will receive helpful service and durable furniture that lasts.

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1. New Albany, Indiana