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“Worked with Michelle setting up new accounts. She was fantabulous! Super helpful and informative. She is one of the reasons I have been with Centier for over 20 years!”
“Willetta and Sarai were very helpful when I came in to open my account. I was greeted and offered coffee which was very nice and made me feel comfortable. They also called me to check and see how I was doing and if I needed help, truly an amazing experience!”
“Jerry the branch manager, Mary, Who is the assistant branch manager,Kela, Shannon, and Prince, this team is awesome and helpful. I have been banking with this bank for years!!! They are ALL very polite and friendly!! I recommend Woodforest Bank for all theydo!!”
“We have been members with this credit union for many years. Service and helpfulness is wonderful. Always there to lend a helping hand with any questions I may have Family members like it too.”
“Donna helped me and walked me through the whole experience and made me feel very comfortable. She advised me just like I was a family member and that means a lot to me. I am almost 76 years old and my grandparents dealt with the first bank of Mishawaka, which later turned out to be 1st Source and I have been dealing with 1st Source since then.”
“Have went to this branch several times, every time the tellers are really nice and give treats to the kids when they come. Have went to this specific branch location for resolution on several issues I had with other branches. I also went here recently to do a transaction and my vehicle wouldn’t start back up. I rolled it to a parking spot and a couple of minutes later the branch manager came out to check on us. She offered for us to come in the branch with all of my kids to wait for the tow truck. She offered refreshments even for all of us! This branch always goes above and beyond customer service and our family really appreciates it especially when I haven’t liked the transition from Wells Fargo I continue to be a customer because of this branch! So way to go!!!”
“LOVE the mortgage team at 1st Source Bank! Sent my buyer here in a panic because another lender couldn't make their loan happen, and Jose and Cathe were able to successfully get my buyer to where they needed to be in the purchase of their new home! :) Highly recommend working with this team of professional mortgage experts!”
“Pauletta at the Portage Branch was quick to assist me with a fraudulent charge to my account. She also gave me some recommendations about my current checking account and how I can maximize on my savings.”
“Megan was absolutely the best helping us get our house selling documents notarized. She stayed after her shift and was extremely knowledgeable in how to sign all the complex documents we had. She helped us last minute and we were so thankful. Without her, we wouldn't have been able to close on our house on time. Thank you so much, Megan!”
“I like this bank, which is very good for business and personal loans,savings, and investments and all things financial, I trust them to look out for my best interest and my family's interest to.”
“I left the credit union I had been with for 41 years. It seemed that when they changed their name there, they changed the way they treated members. First Source, on the other hand, has helped me with everything I needed. Sam Daruvala, the banking center manager, has been extremely helpful, although everyone else has been great too.”
“They tellers are extremely friendly and are always happy to see and interact with my son. They have been extremely helpful in setting up all of our business accounts.”
“Joel Is very professional very courteous very kind to everyone knows his job extremely well I will follow him to whatever brand he goes to or whatever institution he may move to you have a ? gem here make sure you keep him”
“I have been an NDFCU member for about 30 years. They are great, they treat you like family. Due to the recent death of my husband, I had some very complicated issues to work out. With such kindness and compassion they worked through everything with me. Now I can breathe again. I do almost everything through NDFCU and would not consider any other financial institution.”
“It’s always a pleasure to go to Community Wide credit union, the people are so friendly at the Ireland and Western ave branches. I love upbeat people and that’s what they are. Friendly courteous and cheerful, A-1 all the way. Rich”
“Did what I needed to do, no fuss, no muss...1st Source always treats me with respect and convey their appreciation for my business. Friendly staff across the board. Plenty of convenient locations to serve my needs.”
9AM - 12PM
1555 W Western Ave, South Bend
Banks
“I've been happy with Community Wide. Whenever I call the phone is answered and the people have been helpful and polite.
I spoke with Kyra today about my loan payoff and she knew exactly what I needed and got the document right out to me. She was very knowable and polite to deal with.”
9AM - 12PM
223 W Ireland Rd, South Bend
Banks
“Update 09/26After speaking to the manager last week about my review I decided that everyone deserves a second chance, and this time the Ireland Branch did not disappoint. I went in this morning and was greeted by multiple people at the front teller line who were all ready to serve me. I was taken care of and was in and out in matter of minutes. I am very understanding that sometimes the first impression is not the best impression and they definitely showed me who they really are today! I will be back and I continue to enjoy my banking experience with United!Original postUsually I go to the Gumwood Rd. branch and I receive excellent service. However today I was on the south side of South Bend trying to make a deposit into my account in the Ireland Road branch. I realized this was a mistake as soon as I walked in, there was no one to greet me until I initiated contact with one of the Caucasian female bankers who was sitting down on the computer in her office alone. The female banker simply told me to be patient and someone would assist me and went right back to typing on the computer. I had a lot of cash on me and wanted to be helped quickly since I was the only person in the lobby. I ended up waiting in the lobby around 10 minutes. The two tellers were busy with other tasks as well as the other two bankers, however the banker on the computer did not attempt to leave her office to assist me. This is never the case in any of the other branches that assist me as almost everyone leaves their office to assist. At many points I really felt like I should have taken my money and went down to my other bank on the same road. Normally I feel valued when I bank with United, however today I did not feel valued.”
“Always customer oriented service! Mary was great!
Everwise automated phone system is always frustrating. Please add more of your great personal bankers to restore the wonderful TCU/EVERWISE experience”
“Notre dame federal credit union made car buying a breeze. Very professional and courteous to their members and Kris treats you like your the most important member when she is taking care of your needs. Wouldn’t go anywhere else. Thank you Kris”
“I don't go to the branch as often as I used to only because I do most of my banking electronically. But when I do I am always met with a knowledge, friendly and professional staff. Always make me feel like a valued customer.”
“The girls at the counter are great, fast friendly, and knowledgeable? Frederick does what he says he's gonna do and goes the extra mile to make sure that you are happy with the service.”
“I don't have an account here but I cash a check every month from a client who does, And they go out of their way to be friendly and helpful and sometimes even wave the check cashing fee. Keep up the Good Service Guys !”
“I am here on a regular basis and the service is consistently pleasant, staff very friendly & professional. The staff is highly competent and it feels very comfortable being in there. I am impressed how they remember many customer's names ...a skill I'd probably never be able to master.Sometimes when there are a lot of customers in the bank I think the branch manager should come out and assist and this is why they get 4 out of 5 stars. This is their best location because I'm a small depositor but I am treated like a VIP. Thanks so much for that!!!!!”
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“We use Centier for all our business banking needs. We have been extremely pleased with all aspects of our business with them! And a special shoutout to Marisa and Mackenzie at the downtown South Bend branch. They are fantastic!”