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“The lady's here working are great,heplful,and have so much class... the truelly make it a very pleasant experience...very clean store and they dont smell bad...”
“As a first-time customer, I was thoroughly impressed with how Tony treated me. He was friendly, honest, and did an excellent job with helping me out. Will recommend to family and friends. Thanks again, Tony!”
“10/10 recommend. I was having some issues regarding a trade in, and the manager Jakeb was more than helpful. He seemed like he genuinely wanted to help solve the issue, and took a lot of initiative to help me solve my issues.
I left a very happy customer, and I would TRAVEL to a store that he worked at to keep such service. Good job Verizon.”
“Such a great experience at Mass Ave! The manager there is absolutely amazing she turned a terrible experience with Costco into a perfect afternoon! We will only be coming here now!”
“I was able to walk right in! Sarah was wonderful. She was very polite, walked me through my plan, and explained everything I needed. Overall, a great experience!”
“Thought we had to replace a charger port on Hubs phone and quoted $45 with the gentleman I tt via phone and he said bring it in for diagnostic check. Turns out there was lint in the port. A fixable solution that cost $10! So grateful 🥰 In and out. No muss no fuss. Thanks! We will return for any phone repairs needed 🙏”
“Another store told me that fixing the Wifi detection on my phone would cost more than the phone itself and told me to buy a new one, and this store fixed it with less than $50”
“Yazmin was extremely helpful when it came to navigating the purchase of AT&T’s WiFi air for an apartment and even alerted us to available deals on our existing home WiFi that saved us money and even upgraded our speed through the loyalty division. A great employee who will do everything she can to help!”
“Go see RJ! She gave us an amazing deal and so easy to work with! She got us new phones with everything unlimited exactly what we wanted so smooth and easy! A++++”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“A couple of weeks ago I took my old, dying phone to this Verizon store and was greeted by Ezra. He was amazing!! Extremely patient and informative. I can't thank him enough for all of the time he spent with me!”
“My iPhone 11 I had set voiceover trying to get the microphone to type for me verbally I went into the west side Indianapolis AT&T… Sam she was excellent. It was my lucky day believe me I now have an I 17 E coming in a day or two she helped With everything best value all options I’ve been with AT&T since Ohio Bell, Indiana, Bell, Martech, AT&T, and glad that I’ve hung in there a few years ago I had issues trying to get info on my account via call out of the country, but Sam at the west Indianapolis store give that girl a raise thank you thank you thank”
“Carol was great! In ten minutes she upgraded my phone, sold me a case, activated my phone, and answered all my questions. Shes a great asset to the team! So glad we stopped here!”
“Ash was incredibly knowledgeable, helpful, and friendly when I purchased a new phone to upgrade my old phone. He could easily tell me comparative information between several brands and models and moved everything from my old phone to the new one. My experience at this store location was excellent and I would gladly return.”
“Alicia was anazing...it's crazy everything i add a li e my phone bill gets cheaper, I have maxed out at 4 lines.And now my phone bill is only 100A month.That is amazing to me”
“James helped us trade in our old iPhones. We were in and out in less than 30 minutes! AT&T is usually such a bummer to deal with, and James made our experience pleasant and quick!”
“I had a great experience at AT&T thanks to the outstanding customer service I received. The employee who helped me, Katie, was friendly, knowledgeable, and patient throughout the entire process.”
“Mitchell was fantastic in helping me with a problem getting back to AT and T from another carrier. He was patient and friendly and answered all of my questions. Got me up and running again. Highly recommend!”
“I went in with my own devices to add a second line while keeping my existing line active, and to sort out a few Apple ID and Apple Watch issues. I went in expecting a bureaucratic nightmare, but instead was helped by Trey Davis, who quickly diagnosed the issue, solved all my problems, and got me on my way in short order. Trey was also professional and friendly. It's been a long time since I needed to visit a Verizon store in person, and I was genuinely impressed by the high-quality, competent, and knowledgeable customer service I received today. Today's visit has me feeling very confident in my decision to stay with Verizon.”
11:00 AM - 8:00 PM
2638 East 10th Street, Indianapolis
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“Great place to get your phone fixed within the great discounted prices. Will definitely recommend this store to my friends and family. They got great deals in phones and accessories too.”
“Cecilia was amazing! i couldn’t have asked for a better representative, she was thorough, very friendly and awesome at her job (: employees like her are why i continue to go through cricket! the employees in this store have been awesome everytime i’ve come in”
“I didn't get what I wanted but cricket couldn't help that. The agent was courteous, friendly, upfront about costs, and even tried to give me a deal to help lower the costs.”
“Great experience at the Plainfield AT&T location! The entire team was welcoming, professional, and knowledgeable from the moment I walked in. They took the time to answer all my questions, explain my options clearly, and made sure everything was taken care of before I left. You can tell the staff genuinely cares about providing great customer service and making customers feel valued. Definitely recommend this location to anyone looking for excellent service and a team that goes above and beyond!”
“Kristen helps me out every time I come in! She’s so knowledgeable and helps everyone in the store! Give this girl a raise! Thanks for being amazing! You were right on the internet for sure!
Come see her, she’ll get you straight!”
“Amazing customer service Kojo the manager was very helpful with getting my information from my old provider to transfer over they were giving a lot of issues and he was able to help with it all answering my questions and resolving all the issues swill too tier customer service”
“Very helpful and some was very friendly. The guy went out of his way to get my phone back working and take care of personal business with the company l left. I was very pleased with their customers treatment. A good place to get your internet and phone service. They have great deals for seniors and veterans. Check them out. You won't be disappointed.”
“Just left this location after purchasing a new phone for my son. Tracy, one of the area managers, got me all set up. He was sharp, courteous, and super professional. Thanks Tracy!”
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“Dailyn was super helpful and knowledgeable. I was stressed about having to go in and really didn't want to. When I left I was very impressed with the level of help I received. It was overall a fantastic experience. I enjoyed working with Dailyn and was surprised at how well he handled a busy store.”