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“Alberto and Brittney were nice and responsible. I’ll give them five, but that help Desk needs to do better. I’ve been in the store about two hours, but thankful for their patience. I should just give them a raise…”
“Erin at Verizon is truly exceptional. From the moment I walked in, he was professional, patient, and genuinely kind. He took the time to explain everything clearly, made sure I understood all my options, and never made me feel rushed or pressured. What really stood out was how much he cared about making sure I left happy and confident in my decision.
Erin went above and beyond for me. He knowledgeable and has amazing communication skills. He absolutely deserves to be recognized. Verizon is lucky to have someone as dedicated and outstanding as Erin on their team. Keep him !!”
“I've never been in a Verizon store before, but im so glad I chose this one. Kevin greeted me as soon as I walked in the door I wanted to get iPhone for my son and his father. Kevin helped me right away and if he had any questions his co- worker Sarah help him and I was able to get out of there fairly quickly.
This store is great.
Verizon needs to recognize the people who are there and keep their name going out the doorway remembering how great Verizon is.”
“Tony at ATT was extremely helpful. He helped us purchase a new phone and watch, and gave us all the tips on securing amazing deals on both. Highly recommend this branch!”
“Go see RJ! She gave us an amazing deal and so easy to work with! She got us new phones with everything unlimited exactly what we wanted so smooth and easy! A++++”
“I told them I would do this and, like them, I am a person of my word. Took my IPad in for a repair. They charged me an EXTREMELY reasonable price (that still made them money obviously) and fixed in a week (part needed to be ordered). Service was fast and done right.”
“Tyler was amazing! As well as everyone else. As soon as I walked in I was spoken to, I did catch her name but I was told someone would be right with me, with one party in front of me. I didn't wait long considering there were already a few people being assisted. Once it was my turn, Tyler explained everything quick and simple. I walked away with a new phone, watch, headphones, AND AT&T now had internet in my area!”
“I highly recommend them for all your phone related needs. Be it buying phone or getting your phone fixed, they are very professional and know what they are doing.”
“I'm SO thankful I discovered this place! Needed my screen replaced after the touch screen stopped responding and Tony (owner) was super honest, communitive and considerate throughout the whole process. Everything was fixed within a really short period of time. Highly recommend! ?”
“Crystal was fantastic, from the moment my family an I walked in. She took care of us right away. I would recommend anyone to come over to AT&T. We need more CSR like Crystal. I give her a 10/10.”
“Adam at the 86th location was amazing! When I came in, both of the employees were very welcoming from the start. Adam helped me trade in my device for an upgrade and he made the process easy and fun. He explained everything in thorough and I left very satisfied! He definitely earned my business and I will be back to this location for him.”
“I recently went into the AT&T store in Avon Indiana. I was greeted quickly by Dorian. He was great to work with and made sure all my needs were met when I left. I even had an issue trying to hook things up and he answered his work phone after hours to try to help me. He told me how to fix things and now everything is up and running. Dorian is such an asset to the Avon location.”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“Excellent service today from Miguel who helped me alot! He managed to be very helpful with getting me home internet set up after a rough period a few weeks back at a different Verizon location on the southside. Fantastic customer service, personable etc. Went above and beyond to explain a few things to avoid questions later, much appreciated.”
“I was having trouble with my Apple password. Didn’t think the store could help but I was wrong. Jady got my password working again and was wonderful. Thanks Jady for your great help.”
“Jeremy provided excellent service fixing my phone. He was professional, knowledgeable, and got everything working like new in no time. He also explained what the issue was and made the whole process smooth and stress-free. It’s clear he takes pride in his work. I highly recommend him to anyone needing phone repairs!”
“Carol was great! In ten minutes she upgraded my phone, sold me a case, activated my phone, and answered all my questions. Shes a great asset to the team! So glad we stopped here!”
“Ash was incredibly knowledgeable, helpful, and friendly when I purchased a new phone to upgrade my old phone. He could easily tell me comparative information between several brands and models and moved everything from my old phone to the new one. My experience at this store location was excellent and I would gladly return.”
“Me and my husband went here and got new phones and had the best experience with Madelyn. She was very helpful and knowledgeable on your phone plans. She did a wonderful job helping set up our accounts and Max on my new phone. We like the Galaxy A15 way better than the S24. It's a bigger phone with better service and it's way cheaper than T-Mobile.
Madelyn she be made employee of the month”
“Always a decent place to stop by, Got their ups and downs but over all better then the other locations around here with staff who actually listen if you're responsible”
“My experience with Cricket Wireless has been excellent thus far. Arturo provided exceptional assistance and expertise. I highly recommend Cricket Wireless, giving them a perfect 10/10 rating. The service I received was welcoming, allowing me to leave the store promptly with my new phone. I would like to give a special thank you to Arturo for his outstanding customer support.”
“Very helpful and some was very friendly. The guy went out of his way to get my phone back working and take care of personal business with the company l left. I was very pleased with their customers treatment. A good place to get your internet and phone service. They have great deals for seniors and veterans. Check them out. You won't be disappointed.”
“I didn't get what I wanted but cricket couldn't help that. The agent was courteous, friendly, upfront about costs, and even tried to give me a deal to help lower the costs.”
“I had such a great experience yesterday — it really made up for all my past visits. I interacted with, I believe, a manager-in-training named David, who provided excellent customer service. He efficiently resolved my issue, and I ended up making a purchase. I was in and out of the store in less than 20 minutes! Such a smooth and pleasant experience. I’ll definitely be seeking out David for assistance in the future.”
“Sam, the customer service rep at the W. Washington St store, was very helpful. She was knowledgeable and patient and addressed all my concerns/questions in a professional and understandable manner. Thank you!”
“Amazing customer service Kojo the manager was very helpful with getting my information from my old provider to transfer over they were giving a lot of issues and he was able to help with it all answering my questions and resolving all the issues swill too tier customer service”
“Just left this location after purchasing a new phone for my son. Tracy, one of the area managers, got me all set up. He was sharp, courteous, and super professional. Thanks Tracy!”
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“The people who run the place are super friendly, they explain in detail each of the questions you have. I was surprised by the patience of the young man who treated me, highly recommended.”