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“Alberto and Brittney were nice and responsible. I’ll give them five, but that help Desk needs to do better. I’ve been in the store about two hours, but thankful for their patience. I should just give them a raise…”
“Erin at Verizon is truly exceptional. From the moment I walked in, he was professional, patient, and genuinely kind. He took the time to explain everything clearly, made sure I understood all my options, and never made me feel rushed or pressured. What really stood out was how much he cared about making sure I left happy and confident in my decision.
Erin went above and beyond for me. He knowledgeable and has amazing communication skills. He absolutely deserves to be recognized. Verizon is lucky to have someone as dedicated and outstanding as Erin on their team. Keep him !!”
“Hooked up a broken iPhone screen on Xmas eve eve like it was nothing even seeing the desperation on my face lol
5 stars, no notes, friendly service and done before the quoted time”
“I've never been in a Verizon store before, but im so glad I chose this one. Kevin greeted me as soon as I walked in the door I wanted to get iPhone for my son and his father. Kevin helped me right away and if he had any questions his co- worker Sarah help him and I was able to get out of there fairly quickly.
This store is great.
Verizon needs to recognize the people who are there and keep their name going out the doorway remembering how great Verizon is.”
“Chris the manager was exceptional & was of great help to me. He answered all my questions perfectly. I have been at other locations and the reps tend to speak so fast that it makes it difficult to understand. I'm a very well pleased.”
“Tony at ATT was extremely helpful. He helped us purchase a new phone and watch, and gave us all the tips on securing amazing deals on both. Highly recommend this branch!”
“Go see RJ! She gave us an amazing deal and so easy to work with! She got us new phones with everything unlimited exactly what we wanted so smooth and easy! A++++”
“Amazing customer service! Smooth experience, transparent about pricing, & efficient. Great vibe over all in the store, welcoming & friendly. I greatly appreciate Renu for the service. SHe turned my whole day around. Thanks!”
“I told them I would do this and, like them, I am a person of my word. Took my IPad in for a repair. They charged me an EXTREMELY reasonable price (that still made them money obviously) and fixed in a week (part needed to be ordered). Service was fast and done right.”
“Tyler was amazing! As well as everyone else. As soon as I walked in I was spoken to, I did catch her name but I was told someone would be right with me, with one party in front of me. I didn't wait long considering there were already a few people being assisted. Once it was my turn, Tyler explained everything quick and simple. I walked away with a new phone, watch, headphones, AND AT&T now had internet in my area!”
“I highly recommend them for all your phone related needs. Be it buying phone or getting your phone fixed, they are very professional and know what they are doing.”
“Hardeep & H were GREAT. Hardeep did not try and over sell me anything. He told me what my options were gave his professional opinion all while multitasking and helping customers as they came in. Hardeep greeted everyone who came in. Both guys were very nice, helpful, knowledgeable and reasonable. Thank you for helping me get my phone set up with the best price.”
“I'm SO thankful I discovered this place! Needed my screen replaced after the touch screen stopped responding and Tony (owner) was super honest, communitive and considerate throughout the whole process. Everything was fixed within a really short period of time. Highly recommend! ?”
“I was assisted very well, came to fix an iPad Air screen, but since it couldn’t be fixed they didn’t charge me anything. Also, very nice staff who explained what my next steps could be.”
“Crystal was fantastic, from the moment my family an I walked in. She took care of us right away. I would recommend anyone to come over to AT&T. We need more CSR like Crystal. I give her a 10/10.”
“Randell is good at what he does. He’s so kind and helpful anytime I need something done or help he’s always there for me. Thanks again for everything you do.”
“Adam at the 86th location was amazing! When I came in, both of the employees were very welcoming from the start. Adam helped me trade in my device for an upgrade and he made the process easy and fun. He explained everything in thorough and I left very satisfied! He definitely earned my business and I will be back to this location for him.”
“I recently went into the AT&T store in Avon Indiana. I was greeted quickly by Dorian. He was great to work with and made sure all my needs were met when I left. I even had an issue trying to hook things up and he answered his work phone after hours to try to help me. He told me how to fix things and now everything is up and running. Dorian is such an asset to the Avon location.”
“Durga at our local store was wonderful! He helped us replace one of our phones that was stolen, and he even helped transfer the data from the stolen phone to the new phone for us. He was professional, friendly and very helpful -- a pleasure to do business with. Folks like Durga are why we stick with Metro by T-Mobile. Thank you so much, Durga!”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“Excellent service today from Miguel who helped me alot! He managed to be very helpful with getting me home internet set up after a rough period a few weeks back at a different Verizon location on the southside. Fantastic customer service, personable etc. Went above and beyond to explain a few things to avoid questions later, much appreciated.”
“Guna and keerthi are always helpful when we come to the store for help. They always offer us the latest phone updates and keep us aware of any new information on the phones we use.”
“I was having trouble with my Apple password. Didn’t think the store could help but I was wrong. Jady got my password working again and was wonderful. Thanks Jady for your great help.”
“JoJo took great care of me. Sold me an iPhone and nice case. He showed me how to set up my iCloud and and transfer my data. I couldn't have asked for better service!”
“I was looking for another place and walked into here and it was the best decision of my day!!!
Will definitely be telling everyone to stop by!!
Thanks yall so much”
“Caitlin help me today. I was here with my Mom and Caitlin was awesome. I must say this was the best customer service experience that I’ve had in a very long time. She went above and beyond assisting us with everything, even resetting passwords. She was kind and patient beyond measure!!”
“Yossief was great, very helpful. He set me up with a new phone, case and screen protector at a very good price, and even transferred everything to my new phone. I'm very satisfied with the service at this location.”
“Teja had perfect costumer service. She was kind and she gave us gifts that will be needed . She explained everything to us super well and she let us know everything we needed to know with perfect details. She deserves a raise!”
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“The people who run the place are super friendly, they explain in detail each of the questions you have. I was surprised by the patience of the young man who treated me, highly recommended.”