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“The lady's here working are great,heplful,and have so much class... the truelly make it a very pleasant experience...very clean store and they dont smell bad...”
“This is the second time the staff at CPR saved my precious Sony Xperia 11, Mr Mike C. excellent at putting a customer at ease..He GREATLY solved my problem 👍 in moments...I'm a senior Lady from the 50's..we were engrossed in speaker technology I learned valuable info on The Bluetooth..which I was totally ignorant of..I whip out my card pay my bill..later that evening I get a notification card denied..I called Mr.Mike C..I realized my card was not turned on..He stated no worries..I kept insisting..Mr Mike C had paid my 💵 bill..Thank You for coming to work and being of assistance to customers!!”
“As a first-time customer, I was thoroughly impressed with how Tony treated me. He was friendly, honest, and did an excellent job with helping me out. Will recommend to family and friends. Thanks again, Tony!”
“10/10 recommend. I was having some issues regarding a trade in, and the manager Jakeb was more than helpful. He seemed like he genuinely wanted to help solve the issue, and took a lot of initiative to help me solve my issues.
I left a very happy customer, and I would TRAVEL to a store that he worked at to keep such service. Good job Verizon.”
9:30AM - 7:30PM
8401 E US Hwy 36, Avon
Mobile Phones
“The workers are so kind! I’ve been a few times for a few different things and they have fixed everything wonderfully! They are very efficient and quick as well :))”
“I love this store. He was wonderful. He made it so easy. I was literally there 30 to 35 minutes and everything got switched over very quickly and I would recommend anyone come to this Verizon location because they were amazing and they just made everything so easy.”
“Such a great experience at Mass Ave! The manager there is absolutely amazing she turned a terrible experience with Costco into a perfect afternoon! We will only be coming here now!”
“I had an amazing experience with a man I believed was named Joel. He was incredibly helpful, I was coming in with the unfortunate circumstances of having lost my phone kayaking and not only was he efficient and knowledgeable in getting a new phone, I could tell he was really trying to help me get a good deal and lower prices. He was putting me first, when it often feels like a salesman is putting themselves or their commissions first. Even when we were waiting or he was helping someone else while also trying to help me, he continued to keep the visit personal with myself and other customers- asking about our lives and what we do to really help us get the best device and deals possible. I’ve been to many Verizon’s and none have been as kind and helpful as this visit in speedway. Would highly recommended”
“I was able to walk right in! Sarah was wonderful. She was very polite, walked me through my plan, and explained everything I needed. Overall, a great experience!”
“Thought we had to replace a charger port on Hubs phone and quoted $45 with the gentleman I tt via phone and he said bring it in for diagnostic check. Turns out there was lint in the port. A fixable solution that cost $10! So grateful 🥰 In and out. No muss no fuss. Thanks! We will return for any phone repairs needed 🙏”
“Another store told me that fixing the Wifi detection on my phone would cost more than the phone itself and told me to buy a new one, and this store fixed it with less than $50”
“Yazmin was extremely helpful when it came to navigating the purchase of AT&T’s WiFi air for an apartment and even alerted us to available deals on our existing home WiFi that saved us money and even upgraded our speed through the loyalty division. A great employee who will do everything she can to help!”
“Go see RJ! She gave us an amazing deal and so easy to work with! She got us new phones with everything unlimited exactly what we wanted so smooth and easy! A++++”
“I just loved my experience with renu. Shee was very nice and helpful. She took her and explained about my plan everything to us. Thank you very much for your help10/10 such a kind heart lady at w16 .she is awesome 👌 👏 god bless her 🙏 ❤”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“Great service at Twin Wireless! Mohammad fixed my Samsung S22 Ultra in just a few minutes, and the price was very reasonable. He was friendly, professional, and knew exactly what he was doing. I highly recommend this place for anyone who needs a phone repair. Thank you, Mohammad!”
“Randell is good at what he does. He’s so kind and helpful anytime I need something done or help he’s always there for me. Thanks again for everything you do.”
“Durga,it was a wonderful experience visiting your store today.The service was exceptional and excellent,and I am so happy with my new phone,tablet and wifi box!!!!”
“A couple of weeks ago I took my old, dying phone to this Verizon store and was greeted by Ezra. He was amazing!! Extremely patient and informative. I can't thank him enough for all of the time he spent with me!”
“My iPhone 11 I had set voiceover trying to get the microphone to type for me verbally I went into the west side Indianapolis AT&T… Sam she was excellent. It was my lucky day believe me I now have an I 17 E coming in a day or two she helped With everything best value all options I’ve been with AT&T since Ohio Bell, Indiana, Bell, Martech, AT&T, and glad that I’ve hung in there a few years ago I had issues trying to get info on my account via call out of the country, but Sam at the west Indianapolis store give that girl a raise thank you thank you thank”
“The guy sai helped me a lot by reducing my bill and giving the best deals and explaing clearly everything about plans and new phone lines ,he made my day, I recommend metro the best service”
“Two weeks ago my iPhone is digitizer messed up went to fix it here got it fixed for $120 then two days ago my digitizer went out again. I came in there and told him I was here two weeks ago and he hooked me up with a new screen for $20. I really recommend him and really appreciate his customer service”
“I'm a Metro by T-Mobile customer came in to this location and Joe Was Very kind, I was having problems with my phone ads and virus I couldn't use my phone, but Joe was able to fix my problem! Very welcoming”
“James helped us trade in our old iPhones. We were in and out in less than 30 minutes! AT&T is usually such a bummer to deal with, and James made our experience pleasant and quick!”
“I gave this store a 5 star review. I have never reviewed anything above a 4 untill. The store representative treated like my problem was his problem. I didn't believe anyone could fix it because my grandson caused it. I was at another store and they tried ,but gave up. He assured me from the start he would fix it ,and he did. His store was much cleaner and he is an excellent example of how to treat customers. His name Yossief Tirfe.”
“I had a great experience at AT&T thanks to the outstanding customer service I received. The employee who helped me, Katie, was friendly, knowledgeable, and patient throughout the entire process.”
“Guna and keerthi are always helpful when we come to the store for help. They always offer us the latest phone updates and keep us aware of any new information on the phones we use.”
“I visited this store for the first time recently to upgrade my old phone and had a great experience. Yoskar and Jules were both awesome! I would definitely recommend this store for friendly, efficient service.”
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“Dailyn was super helpful and knowledgeable. I was stressed about having to go in and really didn't want to. When I left I was very impressed with the level of help I received. It was overall a fantastic experience. I enjoyed working with Dailyn and was surprised at how well he handled a busy store.”