Verizon in Terre Haute offers a range of services including the latest mobile devices, 5G home internet, and business solutions. Customers can visit the store for in-person assistance or conveniently schedule appointments online. Online orders are available for pick-up in-store, with options like free 2-day shipping, express lockers, and same-day delivery where possible. The store staff are generally helpful and knowledgeable, with some customers praising employees for their patience and problem-solving skills. For example, one customer appreciated a staff member named Hailey for resolving a phone issue, while others highlighted the helpfulness of team members like Julie and Vabs. However, some reviews mention long wait times and delays during the in-store process, comparing it to car dealerships. There are also distinctions between actual Verizon stores and licensed locations, which can affect service and requirements, such as needing a hard copy of a driver’s license for account approval. While many customers value Verizon’s service quality, some find the prices unaffordable and have decided to leave. Overall, Verizon in Terre Haute provides reliable service with friendly staff, but potential customers should be prepared for possible wait times and specific procedures related to licensing and account setup.
Fantastic location with super helpful staff. Would absolutely recommend!!
April 2024
Cole and Tony were spectacular! They made sure to get us set up with what we need, and the transition from our previous provider was seamless. And everyone was so patient with my silly kids too. I hope that this location eventually gets the kid play area like other locations have.
April 2024
Always have to wat forever on a worker but it's the best service around. Not the cheapest but it is the best all around service provider around.
