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“Cory is a great guy! Honest, affable, genuinely nice to talk to. Cory knew more about the Motorola phones we bought than I did, and I worked for Motorola 28 years! Have had great service from Boost and Cory.”
“It was awesome one employee excellent and multitasking helping others very knowledge excellent place for T-Mobile walked in and I walked out with a T-Mobile box and I wait till the billing service excellent I mean excellent service at this location after the employee thank you for the excellent customer service it works awesome thank you Jackie you was awesome it really works well the customer service line for T-Mobile day was awesome and they helped me out until it was taken care of problem resolved and it was an excellent experience and I enjoy the speeds that are phenomenal from the T-Mobile 5G box highly recommend on the $50 box I get 400 down and about 300 up on megabytes I love it especially handling emergency communications through VoIP voice over Internet Protocol”
“Cole and Tony were spectacular! They made sure to get us set up with what we need, and the transition from our previous provider was seamless. And everyone was so patient with my silly kids too. I hope that this location eventually gets the kid play area like other locations have.”
“This store was a wonderful help in my time of need. We setup a business line with them for our tablets. Cameron was a great help. She spent a lot of time with us working with business support to get our tablets ordered and account setup. We are very thankful for all their help.”
“Was a 1 star but Joink came out and fixed everything, Caleb the technician they sent was awesome, he stayed made sure i had great speed through the entire house. He is an asset to Joink because I was about to drop them.
Was excited to finally get fiber in our neighborhood. Should have known this wasn't going to go well from day one. The tech shows up and tells me he cannot put the modem in my office where my current modem is from Spectrum. I tell him to leave and call their office. Supervisor comes out and a couple days later and tells me they can install it in my office. I finally get it installed and the next day my speeds are horrible. Speeds are 89 meg download on a gig fiber connection. I talked to tier 2 support a couple days ago and they need to send out a tech. Still no teach or phone call. I called into support asking for an update, no update and they couldn't transfer my call because the other team was to busy with other customers. If I don't hear back today I will be dropping them this has been worse than Spectrum and that says a lot.”
“I was helped instantly by Zach and watched 3 other customers be helped the same way. I returned a router that I haven't used in 5 years so my only complaint is the company charged me 10 dollars for Wi-Fi the last 5 years I never used since I have my own equipment.
Zach offered excellent mobile pricing just trying to figure out if Verizon will deprioritize Spectrum customers. I get over 500 megs sometimes on my wired devices and it's rare if it's out of service. Normal range 370-500 which is great. I think some people have old equipment or don't know how networks and internet operates. Probably using CAT 4 cord.”
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“We changed from ATT with tons of difficulty (and ripping us off) and Cody was patient and kind. ATT made it super difficult for us but Cody made it easier. He knows what he's doing and I wouldn't trust such a huge change with anyone but him! He is the best I've seen in this business! Great store, great knowledge. Just got our new phones today and it took mine hours but he took it in stride. He deserves a raise and a promotion for the work ethic he puts forth. He has our business from now on for sure!
Thank you Cody for making a stressful day much better!”