“I decided to take a walk over to Family Ezpress at Calumet & Burlington Beaxh Road ,Family Express station was clean inside, cashier friendly, Def inpressed . Will return another day”
“ALWAYS this location is the best when it comes to friendliness and customer service! Others have been snobby and lacking on service, but this store is on top of it!”
“The pizza is good but the chicken sandwich was horrible dry you take a bite and the whole piece of chicken comes out. The cashier must have been having a bad day. It's kind of getting old inside the store. The wear and tear is starting to show”
“Overall, this is a nice place to do business at. The staff is usually very friendly and helpful (especially the Owner/Manager!), and you can tell that your business is appreciated here. The store is conveniently located next to the Town & Country market, and I like the fact that getting in and out of the lot is pretty easy compared to other gas stations. Fuel pricing is always competitive here as well. The store is usually very clean, organized, and features a good selection of common convenience store items (soda, chips, cigarettes, etc.). A restroom is also available for customer use, and is always very clean. My only complaint about this location is the pricing of grocery items inside the store. Cigarettes, beverages from the cooler, and grocery items are noticeably more expensive than at competitor's stores (ie: Speedway). However, the friendliness of the staff and this store's location usually offset my pricing concerns. I guess I'd rather pay a little extra for quality service whenever possible. Again, this BP is a nice place to do business at, and I do recommend stopping by.”
“Incredibly impressed with this branch’s management of long lines post-August 11, 2026, storm. We pulled into the location at night and found lines of cars spilling into both Calumet Ave and Vale Park Road. I estimated refueling could take about an hour. However, we were pleasantly surprised to find the manager of the store outside in the fueling area, along with a few other employees, and all were directing cars to specific pumps and helping drivers problem solve small issues. Their efforts made the process incredibly efficient, stress-free, and actively prevented fights from breaking out. Kudos to this specific FE location! We will be back!”
“This gas station was so clean especially the bathrooms!! Also the staff were exceptionally friendly! One was stocking shelves and the other running the cash register helping a gentleman find out how much the lottery was. I will always stop here for drinks and snacks when we drive thru this town!!!”
“desperately wish my vehicle could make it to ernie's to be worked on... i've had nothing but top notch service here over the years on two different vehicles. when they were doing my oil changes and maintenance my car was in perfect condition. i was a delivery driver, detailer and porter in valparaiso, very familiar with most automotive businesses and i full heartedly trust ernie's only. unfortunately i moved out of state and after having to take my car elsewhere, it is in horrible shape. i'm about an hour out from valparaiso now and haven't had luck finding anybody of similar quality.edit: i'm seeing some other reviews about the techs being condescending to women. i am a female in my mid 20s and have personally never had that issue. mike and robert were always very pleasant, they are who i remember helping me.”
“Never any complaints often busy but free air… car wash on site large drink snack and food selection great staff just wish famex would approve for more than 75 at a time”
“This is my Favorite family Express. They always have lots of candy and soda. It's kept very clean. The bathrooms are very clean. The floores are spotless and and the staff is extremely nice. AND the atm machine is never out of service. I always go in in the evening after work. And there's this one girl who is always doing something sweeping cleaning. Wiping down the soda machines stocking the coolers, she's always working hard and in a good mood. These folks work really hard. I Think they do an awesome job. I can't wait until they start doing the pizzas!! ????? ☆☆☆☆☆”
“This location is great. There is an employee at this location, Skip, who always goes above and beyond for his customers. Top notch. All the associates here are great as well.”
“i never have had a bad experience with CVS other than them being out of a medication that i needed......but there was a "shortage" and it wasnt their fault and they quickly helped resolve the situation.......their ability totext and let you know when you have a script ready for refill and to pick uphas really improvedmy only complaint is the app its..... trash ! its supposed to be fast and convenient but unfortunately its nottoo many times ive just had to call myprescription in and thats even more of an headache ........otherwise they would have gotten 5 stars”
“Polite employees working here- got stuck waiting inside during the NWI severe storm on 8/11. Many others including doggys were inside staying sheltered & safe. 💛”
“Stopped in on a long drive before they normally served the breakfast pizza and Nikki and the girls started one just for me. Delicious as always and super friendly.”
“Certainly a convenient place to go since they're all over. Gas prices are comparable and you get 5 cents off if you're a member. It adds up. The car wash is good but not great. The back of my car never seems to get properly cleaned.”
“This was my 2nd time getting pizza from this location and I came in 10 minutes before closing, I had no clue they were about to close and felt like a complete jerk for ordering a pizza that late, but the girl at the pizza oven seriously was the kindest most professional employee and it made the end of my day so much better! She took the order, made the pizza and got it done in minutes! She really made a day of working 11 hours on my feet all day worth it, so thanks for having such a hard worker on your staff!”
“Kristina, the store manager was beyond knowledgeable and severely helpful. She helped me out in a serious situation...great and exceptional customer service!! Thank you, Kristina!! I appreciate you so very much!!”
“Family Express has always been my One stop shop for gas, snacks or drinks. I always buy their macchiato from the machine just add French vanilla and caramel mixed together and push the button.”
“You have to go here just to bs with the owner, he is a trip! The prices for gas station type stuff is cheaper here and they have good deals. It's easy to not notice this place, but it is a good idea to stop here and save some money, especially now a days”
“I've been visiting this Speedway every other day for the past month and a half to get diesel for machines on a nearby construction project. The built-in White Castle is a great bonus—I've visited once, and it was very nice. The on-site car wash is also very convenient and fun. I've never had any issues with any part of the property, from the store to the amenities. Highly recommend this location!”
“The employees are friendly and helpful. Pizza smelled really good but, for first experience, I bought two single slices of supreme. Sadly, It was not as expected. Very bland and cheese stuck to the bag. (I don't think this is because the employees failed at making it.) I think it was just the way the cheese taste. The second time I bought food at Family Express, I just grabbed some bread sticks with marinara. Which were okay. They also have fresh sandwiches and other to- go items I'll try next time. Still giving it 4 stars because it is clean inside, and the employee are friendly.”
“Out of all the gas stations in valpo, I have to believe this one is the best. Has an amazing line of workers that are fast paced. The store is always clean and stocked. Always welcomed. Most of the time I go here they have deals on sodas, to energy drinks that are worth it!!”
“All your typical stuff with a family express. Nice folks, clean and well stocked store, plenty of hot food options. Reportedly their hot foods, pizza, and such are good and well priced. All that said, this one may have the cleanest gas station bathrooms ever.”
“I normally pass through Luke’s Car Wash in Valparaiso whenever I need a quick clean, but my most recent visit stood out thanks to one attendant who truly elevated the experience. While I can’t speak to the overall consistency of the place, this time I encountered someone who genuinely cared about the small things—and it made all the difference. From the moment I pulled in, the attendant greeted me warmly and wasn’t in a rush. Before guiding me into the wash, they carefully inspected the car’s exterior—checking for mud clumps in wheel wells, drying streaks, and even sneaky bits of grit. After the wash, they hand-wiped the mirrors and door frames, making sure no soap residue remained. They even applied extra attention to spots that cars often miss, like the lower rocker panels and the seams between body panels. It’s rare to see someone at a chain wash take this kind of care. Their thoughtful, methodical approach did a fantastic job—my car looked genuinely clean, not just “good enough.” I appreciate how detail-oriented they were, and it’s the kind of service I wish more places offered. I’ll definitely be looking for that same caliber of attentiveness next time I stop by.”
“I come to this gas station alot but this time my car broke down after filling the tank haha. The staff were super friendly. Actually the friendliest gas station I've been too.”
“So I was just there buying eye liner cuz I ran out. This lady that works there, who’s name is Elaine approached me asking if I needed help finding everything; and I did! She told me about a coupon I could use and it saved me $5!!!!! She’s always been so nice! My Mom has told me about her a few times and how nice she is! I’m putting this review in because I think her sweet personality and good customer service needs to be recognized!”
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