“Last minute decision to feed 15 people. Walked in and ordered catering. They were very nice and had a platter ready in just 10 minutes. Been going there for years. Love this place.”
“Store is always clean and the chicken is good. They’ve really done a lot inside to spruce it up and the store looks great. Staff is usually friendly and I will go out of my way to stop here for some of my tobacco products.”
“This gas station had the lowest prices in the area! There were plenty of pumps for everyone to get their gas. The staff were nice and helpful. The inside was clean too. I used the restroom, which was difficult to find slightly, but was very clean and amazing smelling. I think this is a good stop for off the highway!”
“I mainly go here because it's the closest place with top-tier fuel that's recommended for my truck. The store is not too bad. Usually has a decent selection in stock.”
“I decided to take a walk over to Family Ezpress at Calumet & Burlington Beaxh Road ,Family Express station was clean inside, cashier friendly, Def inpressed . Will return another day”
“This gas station was so clean especially the bathrooms!! Also the staff were exceptionally friendly! One was stocking shelves and the other running the cash register helping a gentleman find out how much the lottery was. I will always stop here for drinks and snacks when we drive thru this town!!!”
“Overall, this is a nice place to do business at. The staff is usually very friendly and helpful (especially the Owner/Manager!), and you can tell that your business is appreciated here. The store is conveniently located next to the Town & Country market, and I like the fact that getting in and out of the lot is pretty easy compared to other gas stations. Fuel pricing is always competitive here as well. The store is usually very clean, organized, and features a good selection of common convenience store items (soda, chips, cigarettes, etc.). A restroom is also available for customer use, and is always very clean. My only complaint about this location is the pricing of grocery items inside the store. Cigarettes, beverages from the cooler, and grocery items are noticeably more expensive than at competitor's stores (ie: Speedway). However, the friendliness of the staff and this store's location usually offset my pricing concerns. I guess I'd rather pay a little extra for quality service whenever possible. Again, this BP is a nice place to do business at, and I do recommend stopping by.”
“ALWAYS this location is the best when it comes to friendliness and customer service! Others have been snobby and lacking on service, but this store is on top of it!”
“The pizza is good but the chicken sandwich was horrible dry you take a bite and the whole piece of chicken comes out. The cashier must have been having a bad day. It's kind of getting old inside the store. The wear and tear is starting to show”
“Good competitive gas prices with Luke giving you $0.05 off a gallon I save even more. The staff is very friendly and helpful this is a good addition for the Valparaiso area.”
“Incredibly impressed with this branch’s management of long lines post-August 11, 2026, storm. We pulled into the location at night and found lines of cars spilling into both Calumet Ave and Vale Park Road. I estimated refueling could take about an hour. However, we were pleasantly surprised to find the manager of the store outside in the fueling area, along with a few other employees, and all were directing cars to specific pumps and helping drivers problem solve small issues. Their efforts made the process incredibly efficient, stress-free, and actively prevented fights from breaking out. Kudos to this specific FE location! We will be back!”
“desperately wish my vehicle could make it to ernie's to be worked on... i've had nothing but top notch service here over the years on two different vehicles. when they were doing my oil changes and maintenance my car was in perfect condition. i was a delivery driver, detailer and porter in valparaiso, very familiar with most automotive businesses and i full heartedly trust ernie's only. unfortunately i moved out of state and after having to take my car elsewhere, it is in horrible shape. i'm about an hour out from valparaiso now and haven't had luck finding anybody of similar quality.edit: i'm seeing some other reviews about the techs being condescending to women. i am a female in my mid 20s and have personally never had that issue. mike and robert were always very pleasant, they are who i remember helping me.”
“Never any complaints often busy but free air… car wash on site large drink snack and food selection great staff just wish famex would approve for more than 75 at a time”
“This is my Favorite family Express. They always have lots of candy and soda. It's kept very clean. The bathrooms are very clean. The floores are spotless and and the staff is extremely nice. AND the atm machine is never out of service. I always go in in the evening after work. And there's this one girl who is always doing something sweeping cleaning. Wiping down the soda machines stocking the coolers, she's always working hard and in a good mood. These folks work really hard. I Think they do an awesome job. I can't wait until they start doing the pizzas!! ????? ☆☆☆☆☆”
“This location is great. There is an employee at this location, Skip, who always goes above and beyond for his customers. Top notch. All the associates here are great as well.”
“I love this gas station! They have a hippie section with anything you need for smoking or vaping. $10 tie-dye t-shirts up to 5X. I always find something I want for myself or to give as a gift. If you can't find it here, you don't need it. Highly Recommend you check it out!”
“Certainly a convenient place to go since they're all over. Gas prices are comparable and you get 5 cents off if you're a member. It adds up. The car wash is good but not great. The back of my car never seems to get properly cleaned.”
“This was my 2nd time getting pizza from this location and I came in 10 minutes before closing, I had no clue they were about to close and felt like a complete jerk for ordering a pizza that late, but the girl at the pizza oven seriously was the kindest most professional employee and it made the end of my day so much better! She took the order, made the pizza and got it done in minutes! She really made a day of working 11 hours on my feet all day worth it, so thanks for having such a hard worker on your staff!”
“The wonderful attendant here chose to help me purchase a bottle of water. I had limited funds and she not only cut the price significantly for me, but also helped with additional money that was needed to buy it. Very beautiful woman. May God bless her and the rest of the people who work here!! Much love everyone.”
“Stopped in on a long drive before they normally served the breakfast pizza and Nikki and the girls started one just for me. Delicious as always and super friendly.”
“Polite employees working here- got stuck waiting inside during the NWI severe storm on 8/11. Many others including doggys were inside staying sheltered & safe. 💛”
“Does a good job. Workets ate always fruendly. I have never had any damage and it does a decent job. I have 2 trucks and ones a crew cab and it cleans good. It not perfect its only a machine.”
“Kristina, the store manager was beyond knowledgeable and severely helpful. She helped me out in a serious situation...great and exceptional customer service!! Thank you, Kristina!! I appreciate you so very much!!”
“Family Express has always been my One stop shop for gas, snacks or drinks. I always buy their macchiato from the machine just add French vanilla and caramel mixed together and push the button.”
“During the chaos of everyone trying to get gas during the regional black out from the storm, Matt directed traffic at the pumps like a damn legend. Way to keep it all cool and moving along! Get this guy a raise!”
The Iowa retailer, the third-largest convenience store operator in the country, built its new three-year plan around three priorities: store growth, food and beverage expansion, and kitchen technology upgrades. The company plans to add 120 stores during the current fiscal year. Its previous plan, launched in 2023, delivered more than 500 new stores and earned the company a spot in the S&P 500.
Love's Travel Stops is starting 2025 with ambitious growth plans, adding 20 new stores and updating 50 current locations across the country. The truck stop company will upgrade its stores through its Strategic Remodel Initiative, which started in 2022. This includes the modernization of its recently acquired turnpike location in Stroud, Oklahoma. By 2035, over half of Love's 655 stores will be either new or updated.
Texas-born Buc-ee's is changing the way people think about gas stations and convenience stores. This chain is known for its huge stores along highways, some with over 100 fuel pumps. With its funny billboard ads, award-winning clean bathrooms, and branded items Buc-ee’s is hard to miss. The company wants people to actually plan to stop at Buc-ee's during road trips, not just go there as a last resort. And it's working - the chain has a huge fan base, with Facebook groups dedicated to Buc-ee's having hundreds of thousands of members.
Sheetz Inc., the Pennsylvania-based convenience store chain, is making big moves in the Motor City. The company announced plans to open four more locations across metro Detroit, weeks before opening its first Michigan location. The first Michigan Sheetz will open its doors in late summer at 33380 Wick Road in Romulus. More locations are planned for Taylor, Warren, and Macomb Township, each employing around 30 people, mostly full-time.
Love's Travel Stops is rolling out a new system that turns work into a game for its restaurant employees. Picture this: Three big screens in each restaurant, tracking how fast workers greet customers, take orders, and hand out food. It's not just for show - early results say it's making service 11 seconds faster on average. "These monitors track key performance metrics in real-time, such as greet times, order processing times and the time it takes for food handoff," Love's explains. The system creates a more interactive environment, fostering friendly competition between stores.