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“Excellent experience working with the entire team on my new product. I’ve worked with STAR across multiple services/products and each team has been absolutely fantastic in communications and guidance. In fact, I plan to move some of my main checking services from a large national bank to STAR in the near term.”
9AM - 4PM
4005 Westfield Rd, Westfield
Banks
“Tanner Seitzinger provided me and my wife with great customer service when he helped us with our auto loan. He was knowledgeable and very efficient. I highly recommend working with him at the Westfield location.”
“I was in Indiana for a work event. I showed up 2 minutes before they closed and was still assisted. Although they weren't able to help me resolve my issue immediately, Todd called me the next day twice and the day after that until I was able to answer the phone. He had done some research on my situation, gave me my available options, helped me pick the best one for me, and followed through. I can't thank Todd enough for his persistence and help. I've yet to experience that level of attentive care from another financial institution. Thank you Todd, I greatly appreciate your service.”
“We recently applied for a received a HELOC through Community First. The application process was super smooth and easy, and the customer service was second to none! Shout outs to Zach Lundin and Teresa Candelaria for their work in this process. We are glad to be part of the Community First community!”
9AM - 5PM
3560 IN-32, Westfield
Banks
“Customer service was good and the staff was really helpful. There are several drive thru lanes that operate during work hours. There's a good number of parking spots, accessible parking ?️ and accessible entrance.”
“Came in to make two small transactions.
I noticed one teller with one member.
I was next - no problem.
Shortly another member came in.
Right away, another teller came to help from a side office.
Very efficient service & ALWAYS PROFESSIONAL”
“Staff is very welcoming and friendly. Mrs. Norris and the rest of the team were able to resolve my fraud case and return my funds in a single day. Very appreciative of this branch and I will continue to stay loyal to first merchants.”
“I wanted to open a personal account, and Christina took care of it. She was extremely nice, and did everything very efficiently. She also made sure everything was explained well and we went over all the important questions. I'm not sure why it has so many negative reviews, but it was my first time there and I don't regret doing business with 5/3 at all! Great job, Christina & the rest of the team.”
9AM - 5PM
3603 IN-32, Westfield
Banks
“Erin and Nathaniel from this branch are great. Had a difficult issue that caused a few days of lost sleep and stress. Erin was able to resolve the issue for me. Everyone was kind and attentive throughout the process.”
9AM - 5PM
250 W 161st St, Westfield
Banks
“The staff was very friendly & helped us in a timely manner. We were able to schedule a same day appointment. We worked with the branch's relationship banker to get my husband & I's accounts combined. It was a quick & very pleasant appointment. We'll definitely be back for future banking needs.”
9AM - 5PM
3267 IN-32, Westfield
Banks
“This particular branch has a client services specialist named Eddie. He's hands down the most helpful and knowledgeable PNC employee I've ever met. If you live close or relatively close to this location and use PNC for your business banking, I highly recommend working with Eddie.”
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“Having moved to Indiana recently, to expand my business, I needed a bank. I wanted to be seen as a person and not just an account number. David and his team did just that in our first interaction. Thank you!”