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“Rob and Kat are awesome! I had a warranty return on a mattress that did not work out for me. They help with the refund process and I put the credit towards the mattress that I wanted initially. Rob will definitely go the extra mile with customer service. Highly recommend going there to purchase your mattress.
Update, another rebate and return. Again, Rob let us take our time, answered all our questions and we chose similar but different mattress to suit our individual needs. We even got a refund on our credit!”
“I was fortunate enough to visit the Mattress Firm store located in Traders Point of Indianapolis and I cannot began to explain the excellent customer service I received. From the moment I entered to the time I left I was treated like royalty! I am an Amputee in need of a supreme comfortable bed and Dustin was right start to finish. He took his time suggested what he felt would work and he was right not skipping a beat. I made the best purchase and I am overly grateful he was there to assist! If anyone is currently looking for a mattress or mattresses I highly suggest visit that store and ask for Dustin. Trust me he will not disappoint you! I thank God and him and again I couldn’t be more grateful! Blessings to all!!”
“We had an excellent experience at Mattress Firm thanks to Jerry. After a long search and way too many store visits, Jerry truly made all the difference. He was incredibly patient, knowledgeable, and attentive to our needs, and took the time to help us find the perfect mattress, adjustable frame, pillow, and mattress protector. He never rushed us and explained everything clearly, which made the decision so much easier and stress-free. Our search finally ended with complete confidence because of Jerry’s help. Highly recommend asking for him if you’re shopping here!”
“Kayla was a great help in finding a mattress for us. She even went out of her way to search in clearance where I got a $3,800 mattress for $1,600. Beauty Black. Really appreciate her excellent service.”
10AM - 7:30PM
1406 S Rangeline Rd, Carmel
Furniture Stores
“It doesn't get better than Braiden Roe! Talk about a great experience. Finding a mattress can be a stressful situation, but Braiden made the entire process easy. He was kind, professional, honest and great at listening for what I was looking for. Top notch service and he found me the mattress I need! I'd recommend this place, especially because of Braiden going above and beyond!”
“Kimberly was our saleslady. She was attentive, informative and willing to help us choose what was best for our decorating style, color palette and comfort. We had a great experience! Thanks, Kimberly! Can't wait to get our new furniture!!! :)”
“We worked with Sandi Wardell. We told her we needed a mattress that would support our backs/hips. Both my husband, and I, have back/hip issues. We narrowed it down to Tempur-Pedic - Ergo and Stearns & Foster Hybrig. We took a couple of days to think it over. We tested each bed again when we went back in to purchase. We settled on the Stearns & Foster because I did not feel the tension in my back. Sandi was very patient, understanding, answered our questions, gave us input on each mattress. This was our second time working with her. Two years ago, she helped us pick out the mattress for our son. We are looking forward to the delivery of our new mattress. Thank you, Sandi, for being very patient with us.”
“Fantastic store!! We got a memory foam king sized mattress for an unbeatable deal. Alex was also great - patient, knowledgable and professional. I highly recommend this location.”
“Our sales person Linda was amazing. It was nice that they had a vast collection of options on the floor. Assuming delivery works out great I would definitely use them again!”
“Richard Ryan at the Kittles North Outlet was fantastic! He was very knowledgeable and helpful. That location had a great selection of sofas and sectionals. Now we wait for our sectional to be delivered!”
“Chris, the manager was so helpful and patient with me and all my questions. He's very knowledgeable and kind. I am so happy I went in there to look.The discounts are so great when they have a sale. I was able to purchase a top of the line mattress at half price for memorial day sale. I'd recommend this place to anyone.!”
“Bren was amazing. She listened to what we needed and helped us consider options. She wanted to see photos of the space where I k”new table and chairs will be situated to make that our color and fabric choices will work.We are very satisfied.”
“We had a great experience buying a couch, loveseat and two chairs from Godby furniture. Our sales consultant, Cathy Haggard, was friendly, professional and gave great styling input. She was not pushy at all. The store has a great selection and quality pieces to choose from.”
“Value City Furniture is the best place to buy furniture.our experience is that we are able to find the right furniture for our home and that we are happy with our prices and purchase.”
“Store had everything we were needing and Michael (salesperson) was perfectly attentive without trying to be the star of the show. The best furniture shopping experience ever!!”
“I thought my son ruined our newest Lovesac couch by stacking a highlighter pen into the cover - heavy in 4 spots. I known the e covers are washable and durable but this stain was insane. No way this was coming out. I waited a few months before even trying. (Made that base the ottoman and put a huge book over it to hide it.). Then I took the cover off - blotted with a little dish-soapy water, and could not believe the amount of neon yellow ink that came out onto the cloth and water. Let it dry. The next day we ran warm water over it to wet it and try another method and it came totally out with just the water. Let it dry in the sun and you can’t tell it ever happened. Amazing. I loved my LoveSac before - but this was beyond my expectations. (It is grey corded velvet so the yellow neon really showed before.). How could I do that on a fully upholstered regular couch? Love my LoveSac.”
“Very much so antiques. Heavy on vintage, so don’t expect to find too much newer age things here, but very very large variety of venders and item selection. I will say, the majority of stuff is very expensive, and I couldn’t really get much stuff because of the prices, but I guess if you live in Carmel it won’t be too much for you!”
“My friend recently moved to the area, so I took her here to shop for furniture. Nicole was so helpful with helping us find what was in stock and collected all the tags needed so that the checkout process was seamless. Nick and Kaiton helped us load the cars and were so awesome!!”
“The current management & staff keep the store neat and welcoming. When I have online - store pickup orders, they are friendly, informative, and provide timely service. Kudos!!! Things have definitely improved since I started shopping at this location (Castleton Mall) almost 4 years ago.”
“We called Best Value, talked to Ken on phone-told him what we wanted. Walked in the door 30 minutes later-he took us to a room, pointed at a mattress and said, "That's the one." It was perfect-but I couldn't believe it was that easy and had to lay on 5 others just to make sure. He was dead on from my description- It was that easy.Very honest guy, explains everything multiple times if you are financing and forces you to look at paperwork (lol). Gives you a great deal-we got a 2900 dollar mattress for 1200 bucks (Box springs included) because we told him that was what we wanted to spend on phone. Next day delivery. So easy- WILL NOT BUY A MATTRESS ANYWHERE ELSE EVER!!!! THE BEST! 10 STAR RATING!”
“Great experience. Taylor educated me on some incorrect assumptions I had about mattresses, in and out with our new mattress in 30 minutes. Found our new go-to mattress store for the future! (And it fit in the antique frame, Taylor!)”
“I love shopping at RG. I have gotten several items, including custom made items , over the past few years. Thus far , I have been impressed with the quality of the products and the service is impeccable. I usually work with Sasha. She is incredibly talented and has a gift of understanding the customers taste and design needs. I give them a 10/10!!!”
“We have two designers Mary & Dan. Absolutely wonderful designers. Love all your furniture. Wonderful delivery personnel from Detroit. Wall paper is fabulous, the whole experience has been great!”
“I had a great experience with Indy Home Design Center! I was very pleased with the workmanship done in my home. Travis was very prompt and responsive. I called about a job on Sunday and by Wednesday the job was complete. Overall I had a great experience with this company and will be working with them again in the future!”
“The store was so clean and organized! Susan helped me and she was so informative and kind. We will definitely be back to see her! They have such creative and sleek decorations.”
“Our furniture needs were met, and the lady that helped us was very knowledgeable and helped us around the store as we are both visually impaired. We had a good experience and we look forward to our delivery on Wednesday.”
“We've shopped with the Kirk family for over 25 years. The selection is wonderful, the quality is great, the design center is always ready to help. It's a family owned business - you'll see and feel the difference. 10 stars”
“I’m very pleased with the service, professionalism and workmanship I received from O’malia’s. Steve helped me in-shop to pick out the perfect fireplace and design for my new condo and he even stopped by to double-check measurements and my choices. He was tremendously responsive anytime I reached out with questions and very quick to respond on everything. Troy did the install and his work is amazing. He went above and beyond to make sure the new fireplace was built exactly how I wanted and included me in every step along the way. He made multiple trips to get the job done just right. I honestly cannot say enough about these two guys and the customer service they provided me. I would highly recommend O’malia’s to anyone who wants to be treated with impeccable service. Even though I had a tight budget to work with, you’d never have known by the way they made me feel like my job was important to them. Outstanding!”
“I have to give it up to the NEW General Manager, TIM! My uncle rented a laptop from this store on 6/25/22, the first payment was due July 3. Due to being on disability, he only gets paid 1x a month. Since the 3rd is Tomorrow.. (on a Sunday), disability payments were given on Friday the 1rst. Which also caused the payment to AARONs also removed Friday the 1rst. My uncle decided to not lease the computer and returned the computer back to them on the 1rst. However, the $147.00 dollars was removed from my account on the same day he returned the computer. I was very upset because of this, I was worried because I read that Aarons DO NOT GIVE REFUNDS. HOWEVER!!!! TIM KNEW MY CIRCUMSTANCES AND HOW THE PAYMENT IS DUE ON THE 3RD EVERY MONTH, UNLESS THE 3RD RUNS ON A WEEKEND. TIM DID NOT ARGUE THE RULES , HE DID NOT HOLD IT AGAINST ME THAT HE IN FACT INFORMED US THAT THE PAYMENT WOULD BE TAKING OUT ON THE 1RST DUE TO THE 3RD BEING SUNDAY . HE DID NOT REFUSE NOR HESITATE AT ALL AND HE REFUNDED THE $147.00 BACK TO MY ACCOUNT! HE WAS NOT RUDE AT ALL ! HE WAS VERY KIND AS WELL AS UNDERSTANDING TO MY SITUATION. HE MADE SURE THAT NO MATTER HOW LONG IT TOOK HIM TO GET IT FIGURED OUT TO BE ABLE TO REFUND MY ACCOUNT , HE WAS ON TOP OF IT! TIM WENT EVEN A STEP FURTHER AND HE CALLED MY PHONE AND LEFT A VOICEMAIL TO LET ME KNOW THAT HE SUCCESSFULLY REFUNDED THE MONEY TO MY ACCOUNT! IT IS SO RARE IN TODAY'S SOCIETY, TO HAVE A PERSON GO ABOVE AND BEYOND TO MAKE THINGS RIGHT WITH THE CUSTOMER, EVEN DESPITE THE FACT HE DID IN FACT MENTION THE PAYMENT BEING REMOVED ON THE 1RST TO ME. THANK YOU TIM FOR YOUR HELP AS WELL AS YOUR KIDNESS!”
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“These guys are awesome! I took them a dresser that was over 100 years old and needing a lot of TLC. They were able to get it back into great condition. It looked so good it gave me goosebumps when I picked it up. Thank you.”